Marketing Coordinator at Powder Mountain Resort

Description

Powder is a year-round resort and real estate development project nestled throughout 12,000 acres in the Wasatch Mountains of Northern Utah. We are striving to be the premier place of being and doing, a destination that fuses outdoor recreation with a cultural and hospitality program that connects visitors with a deeper sense of self and purpose. Our core values come to life in a unique and natural setting of unparalleled beauty.

We’re looking for Big-Hearted Champions who are passionate about outdoor recreation, art, and meaningful connection. Together, we're crafting a one-of-a-kind, multi-season destination that seamlessly blends outdoor art, exhilarating recreation, and exceptional hospitality. If you’re an enthusiastic, caring team player who strives for excellence—and always tries to do the right thing, even when no one is watching—you’ll fit right in at Powder.

We Are:

Big-hearted: passionate, warm, joyful, and generous. 

Champions: tenacious, intolerant of mediocrity, and constantly seeking feedback. 

These values make us who we are and help drive us to fulfill our purpose: to spark wonder!

Our Commitment to Equality:

Together we are one team, not an "us vs. them" mentality. We are focused on being a progressive employer with pay equity, inclusion, while building diverse teams. 

Appearance Guidelines:

Well-groomed facial hair, tasteful visible tattoos, and minimal facial piercings are acceptable.

Perks of Joining Our Big-Hearted Champions:

• 401K Plan and company match
• Employee Assistance Program  
• Seasonal Ski & Summer Passes for self, self & dependents + Buddy Vouchers
• UTA Ski Bus Pass and Employee Shuttle Service 
• Powder Mountain Retail/Rental Discount and On-Mountain F&B Discounts
• Powder Mountain Snowsports School Discounted Lessons
• Access to Expertvoice.com, Outdoorly.com Outdoor Prolink and partner discounts.
• Powder Mountain on-snow uniform for specific roles.
• Free On-site Gourmet Employee meals

Position Overview:

Reporting to the Digital Marketing Manager, the Marketing Coordinator is crucial for supporting resort marketing efforts. During peak winter operations, this role is responsible for critical cross-channel communication to the public as well as Powder Haven residents, ensuring timely and accurate communication of snow, weather, and operations updates, and serving as a key liaison during emergency situations. During non-peak periods, this role supports the team’s overall marketing efforts and strategies, providing support with blog, email, and website content management, as well as various administrative tasks. This role demands a proactive communicator who thrives in a fast-paced environment, excels in multitasking, and demonstrates a deep understanding of Powder Mountain’s brand and guest experience priorities. This position is seasonal full-time and located on-site. 

Requirements

Key Responsibilities:

• Mountain Operations Connection - Collaborate effectively with other members of the marketing team, Mountain Operations, and other departments to align snow reporting, marketing campaigns, and resort-wide initiatives, fostering a seamless and consistent guest experience.
• Resort Communications - Serve as a key onsite communication liaison during emergencies, ensuring prompt and accurate information is disseminated to guests and staff, while adhering to resort protocols (i.e., if the resort closes due to weather and we need to communicate that to the public via email or social).
• Weather Reporting - Consistently deliver precise and up-to-date weather and snow reports to guests and neighbors, providing an in-depth view into the current and future mountain climate. 
• Reactive In-Season Messaging - Craft intentional messaging around incoming storms and weather events to be deployed on social, email, app, and web channels. 
• Campaign Support - Supports team during big campaign moments that require additional resources and full team attention, specifically in the areas of email, app, and web channels.

Education & Experience:

• Bachelor's degree in Marketing, Communications, or a related field (preferred).
• Experience in the ski or resort industry, marketing, or communications (preferred).

Knowledge:

• Understanding of snow conditions, weather reporting, and their impact on resort operations.
• Familiarity with marketing principles, social media platforms, and content creation.
• Knowledge of emergency response protocols in a resort setting (preferred).

Skills:

• Strong verbal and written communication skills.
• Proficiency in digital tools (e.g., Google Suite, CRM platforms, social media schedulers, or Adobe Creative Suite).
• Excellent time management and multitasking abilities in a fast-paced environment.

Abilities:

• Exceptional attention to detail and accuracy in reporting and communications.
• Adaptability to quickly shift focus between duties.
• Ability to work collaboratively across teams and make decisions under pressure.
• Commitment to providing excellent guest experiences through timely and relevant information.