Junior Business Analyst – Digital B2B eShop Solutions at Bosch Group

At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference.

With over 300 specialized associates and around 15 nationalities, Bosch activities in Lisbon are focusing on sales, marketing, communication, training, nearshoring services and shared support for human resources services to Europe. The diversity, commitment and know-how of the team are the key success factors of this organization.

Bosch Service Solutions develops and delivers Customer Experience, Mobility and Monitoring solutions for companies and their customers.

Our teams find fast and efficient solutions for thousands of people on a daily basis – from claim management to life-saving emergency calls, among other services. Define the standards and become a pioneer together with around 9000 associates worldwide.

We are developing innovative digital solutions to enhance B2B interactions and streamline online sales processes. Our eShop platform aims to provide a seamless, user-friendly experience for partners and customers, supporting continuous improvement and integration with modern enterprise systems.

Tasks & Responsibilities:

• Collaborate with product owners, process experts, and technical teams to define clear, concise, and comprehensive functional and non-functional requirements for eShop functionalities.
• Create IT requirements (user stories), process flows (e.g., BPMN), wireframes, and acceptance criteria; conduct refinements with development and QA teams.
• Develop test cases and perform testing of implemented IT requirements.
• Support the creation and maintenance of application-related documentation.

• Bachelor’s degree in Business Administration, Information Systems, Computer Science, Economics, or a related field.
• 3+ years of experience as a Business Analyst, preferably within an e-commerce or digital product environment.
• Demonstrable experience working on B2B and/or B2C e-commerce platforms.
• Solid understanding of e-commerce platforms, web technologies, and system integrations (e.g., ERP, PIM/MAM, Customer Master Data).
• Proficiency in agile methodologies (Scrum, Kanban) and tools (e.g., Jira, Confluence).
• Experience with process modeling (e.g., BPMN) and requirements management tools.
• Familiarity with UX/UI principles is a plus.
• Excellent verbal and written communication, presentation, and interpersonal skills.
• Fluent in English.

What we offer you:

Challenges in an international environment | career opportunities in one of the best companies in the world | flexible hours | medical services | discounts for employees | sports and health related activities | canteen | good access to public transports | space for creativity.

Success stories don´t just happen. They are made...

Make it happen! We are looking forward to your application!