Delivery Manager - Engineering at Principal Global Services

Delivery Management

•  Demonstrates strong technical leadership in AWS Cloud and Python (or other programming languages), driving end-to-end delivery of cloud-native solutions. Responsibilities include planning, designing, effort estimation, allocation and developing cloud-based applications.
• Proven ability to lead projects with full ownership, ensuring timely delivery, proactive risk identification, controlled reviews and adherence to high-quality standards across all phases of the software development lifecycle.
• Possesses a good understanding of software engineering frameworks, methodologies, and standard operating procedures to develop, and maintain scalable and reliable systems. Advocates for automation and continuous process improvement, fostering a culture of efficiency in software delivery.
• Responsible for handling day-to-day Technology operations & continued focus on Service excellence. Effectively manages Incident & Problem Management -including SEV (Severity) management, while ensuring adherence to SLA & support metrics. Drive technical product enhancements to improve  operational efficiency & system stability for supported applications
• Deploying and debugging cloud initiatives as needed in accordance with best practices throughout the development lifecycle
• Adoption of execution best practices (e.g. AWS Cloud, Agile, Lean etc.)
• Builds engineering mindset within the team, promoting knowledge sharing, and robust documentation practices to elevate engineering excellence and delivery maturity.
• Foster strong communication and partnership with Business and IT stakeholders to ensure alignment & transparency
• Stay current with industry trends, making recommendations as needed to help evolve our cloud solutions
• Creating technical documentation around business requirements with clarity, completeness, and specifics.
• Cross Functional team collaboration in areas of issue resolution, analysis & troubleshooting.

Process improvement & adherence

• Establish and continually improve project management and execution processes including Risk Management, communication,, defect management & prevention

Status reporting, metrics generation & analysis.

• Assist the team on process enhancements, build dashboards & system health improvement initiatives
• Analyze key metrics to identify trends and patterns, perform root cause analysis (RCA), and propose engineering-driven enhancements to product features aimed at improving the Technical Application Score.
• Leverage automation and tooling to streamline RCA and accelerate the deployment of corrective actions.

People Management

6. Staffing, onboarding, Skill building, Back-up Planning
7. Employee Satisfaction
8. Mentoring team members
9. Handling appraisals and feedback

Must have 2-3 years of project management and people management experience. Must have worked on data management/integration projects. Must have experience in AWS with python as a programming language. Data warehousing, data integration.