- Junior
- Office in Bengaluru
Technical Writer –Technical Information services
--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Mission
To provide technical information services based on the project or task assigned to himher. Be
knowledgeable about the latest trends in this field to provide value addition to the deliverables Ensure adherence to the team’s KPI and provide a high level of satisfaction and service quality to the customers.
Job description
- Responsible for Stand Operating Procedures development for drill rigs, Loaders, and Trucks.
- Work with internal teams to obtain an understanding/knowledge of the Epiroc product and the writing procedures within the Global TIS.
- Generate improvement ideas and apply new technology to develop technical information to meet customer needs and business objective.
- Ensure execution of tasks in strict compliance with guidelines & best practices and delivery of defect free output on-time and ensure effective and timely communication with customers
- Interact with customers on regular basis, obtain feedback and implement actions to improve and sustain good customer relations
- Establish and maintain relationships – develop constructive and cooperative working relationships with others both internal and external.
- Ensure following of Epiroc values, integrity and nurture open culture and perform other related duties as assigned by management
Experience requirements
- Minimum 2-5 years of industrial experience with technical writing preferably in automotive or heavy equipment industry or similar industry
- Experience with structured authoring and the development of modular content for single-sourcing and reuse by using enterprise CMS.
- Ability to review and write content from specifications as needed
- Experience in using simplified technical English. Experience in xml editors such as X-metal or Oxygen preferred.
- Experienced in Adobe InDesign, Adobe FrameMaker, Adobe Photoshop & Adobe illustrator tools.
- Technical illustration experience added advantage
Knowledge
- Good knowledge on technical writing methodology and tools
- Should have a capability to analyse customer requirements and translate them into actionable tasks.
- Excellent Global English writing skills and using various style guides, grammar, punctuation, spelling, sentence structure, and style.
Educational requirements
- Bachelors/master’s in mechanical engineering / any other Degree courses
Personality requirements
- Enthusiastic, able to work well under pressure
- Excellent interpersonal, communication, analytical and organization skills. Self-starter, goal oriented and clear thinking
- Attention to details and strong sense of responsibility
- Team player - open-minded and flexible
Country and city description
India & Bengaluru
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It all starts with people. The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population. To succeed, we need to speed up the shift towards more sustainable mining and construction industries. We at Epiroc accelerate this transformation, together with customers and business partners in more than 150 countries, by developing and providing innovative and safe equipment, digital solutions, and aftermarket support. All new thinkers are welcome. We are looking for those who want to develop, grow, and dare to think new. In Epiroc we attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation. We foster an inclusive culture where diversity isn't just a goal but a part of our values and way of working. This is how we do business for a sustainable future. Learn more at www.epiroc.com |
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