Assistant Store Manager at Scooters Coffee

Position Overview:

As the Assistant Store Manager, you will play a key role in the day-to-day operations of the store. You’ll work closely with the Store Manager to ensure the smooth running of the store, provide leadership to our baristas, and maintain the high standards Scooter's Coffee is known for. You’ll help drive sales, inventory control, maintain a positive store environment, and ensure excellent customer service.

Key Responsibilities:

• Team Leadership: Assist in coaching, and mentoring a team of baristas to provide outstanding customer service.

• Customer Experience: Ensure all customers have a positive and welcoming experience while maintaining the quality of our products.

• Operational Excellence: Assist the Store Manager in overseeing daily store operations including opening/closing procedures, cash management, and inventory control.

• Sales & Profitability: Assist in meeting or exceeding store sales goals by promoting products and optimizing store performance.

• Health & Safety Compliance: Ensure the store adheres to health, safety, and cleanliness standards in accordance with Scooters Coffee policies and local regulations.

• Team Morale & Communication: Foster a positive work environment with open communication and team-building initiatives.

Qualifications:

• Previous Experience: 1–2 years of experience in a leadership role, preferably in the food and beverage or retail industry.

• Customer-Focused: Strong customer service skills and the ability to connect with people.

• Team-Oriented: Ability to work collaboratively with a team and motivate others.

• Time Management: Excellent organizational skills and the ability to manage multiple tasks in a fast-paced environment.

• Adaptability: Ability to handle challenges, problem-solve, and be flexible in a dynamic work environment.

Perks & Benefits:

• Competitive pay + performance-based bonuses

• Discounted coffee and beverages

• Career development opportunities

• Flexible scheduling

• Positive, fun, and energetic work environment

Established in 1998, Scooter's Coffee has distinguished itself as one of the premiere specialty coffee companies in the industry. Scooter's Coffee may be one of the fastest-growing specialty coffee brands, but simplicity is at our core: sustainably-sourced ingredients we handcraft into perfection. We believe in taking time to connect and create an amazing experience in each life we touch. At Scooter’s Coffee we live our core values of integrity, love, humility and courage and we are looking for talented, passionate, amazing people to join our team.

You are applying to work with a franchisee of Scooter’s Coffee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.