Business Systems Manager at Capstone Logistics

Business Systems Manager

JOB SUMMARY:

• This role plans and implements technological service strategies within a shared services environment to support business and user needs. Acts as a major liaison with other departments to identify the business system meets the company’s needs.

SUPERVISORY RESPONSIBILITIES:

• Manages team of Quality Control Pricing Analysts
• Manages Scheduled Route Analyst

ESSENTIAL FUNCTIONS:

Responsibilities:

• Leads the evaluation, selection, and implementation of business systems
• Identifies and prioritizes the requirements to ensure the business system is effectively supported
• Maintain the business software systems to ensure they meet the company needs
• Collaborate with internal stakeholders (finance, operations, sales, marketing, IT, etc.) to ensure that business systems effectively support their requirements
• Coordinate training for new systems and software to encourage efficient use and adoption
• Develop appropriate processes and procedures to support the functional infrastructure
• Troubleshoot and facilitate resolution of system- related issues to minimize disruption of operations