Business Operations Analyst Senior at Cone Health

Overview

 The Business Operations Analyst Senior provides advanced operational and financial analysis to support division executive leadership in monitoring performance, identifying trends, troubleshooting issues, and informing business decisions. This role analyzes large, complex datasets across clinical, financial, and operational domains to deliver insights that help optimize practice performance, support business cases for new services or practices (including pro forma modeling) and proactively identify opportunities for improvement. The specialist collaborates closely with operational, clinical, and financial leaders to translate findings into actionable solutions that advance the division True North metrics and strategic goals.

 

Responsibilities

 

 • Analyze large datasets to identify trends, patterns, and emerging issues across areas such as but not limited to provider productivity, patient access, revenue cycle, denials, write-offs, patient call volumes, and staffing.• Develop and maintain data models, reports, and tools to support business reporting and analysis needs.• Conduct operational and financial analyses to support new services, practice models, and business cases, including building pro formas.• Collaborate with stakeholders to understand business needs, document business requirements, and recommend data-driven solutions.• Participate in testing and validating new systems, processes, or data models to ensure they meet business needs and reporting standards.• Identify opportunities for process optimization and contribute to ongoing performance improvement efforts.• Advise and collaborate with leaders across operations, strategy, finance, and clinical teams while maintaining high accuracy and productivity.• Communicate complex analysis findings in clear, actionable formats tailored to operational audiences.• Perform other duties as assigned.

Qualifications

EDUCATION:

Required: Associate degree Business Administration, Data Analytics or Business AnalyticsPreferred: Bachelor’s Degree Healthcare Administration, Business Administration or Analytics

EXPERIENCE:

Required: 8 years of experience in healthcare operations, healthcare analytics, business analysis within an ambulatory care, multi-specialty practice, or healthcare consultingPreferred: Power BI data modeling reports and dashboard proficiency

LICENSURE/CERTIFICATION/REGISTRY/LISTING:Preferred: Certification in Lean Six Sigma, Project Management (PMP), or related performance improvement methodologies

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