Quality Assurance Director at Regal Technology Partners Inc

Description

Position Title: Quality Assurance Director

Department: Quality 

Location: Santa Ana, CA 

FLSA Status:  Exempt, Full-Time 

Job Summary: 

The Quality Assurance Director provides strategic leadership for all quality functions and is responsible for developing, implementing, and maintaining the company’s Quality Management System (QMS). Reporting directly to the President/CEO, this role ensures the organization adheres to regulatory requirements, industry standards, and customer specifications. The Director drives continuous improvement, oversees quality operations, and supports companywide initiatives to enhance product reliability, operational efficiency, and customer satisfaction.

Key Responsibilities: 

· Provide leadership and direction for the Quality Assurance, Quality Control, and regulatory compliance functions.

· Drive continuous improvement of the Quality Management System (QMS) to achieve and maintain AS9100 compliance. 

· Establish quality policies, objectives, KPIs, and audit programs aligned with company strategy and customer expectations.

· Oversee internal audits, supplier audits, customer audits, and regulatory inspections; ensure timely corrective and preventive actions (CAPA).

· Collaborate with engineering, manufacturing, supply chain, and leadership teams to ensure quality is integrated throughout the product lifecycle.

· Review and approve specifications, inspection plans, test methods, and quality documentation.

· Lead root-cause analysis and problem-solving initiatives to address product or process nonconformances.

· Manage supplier quality programs, including qualification, incoming inspection, monitoring, and corrective actions.

· Drive continuous improvement initiatives to enhance product quality, reduce scrap/rework, and improve operational efficiency.

· Review customer requirements, handle escalations, lead quality discussions, and ensure accurate, timely response to customer concerns.

· Provide training and mentorship to the quality team; build capability and promote a strong quality culture across the organization.

· Prepare reports for executive leadership, communicate quality performance trends, and make data-driven recommendations.

· Ensure all quality practices comply with federal, state, local, and industry regulations as well as internal company procedures.

· Incorporate experience within the EMS (Electronics Manufacturing Services) industry, including proficiency with Net-Inspect, and demonstrate a strong hands-on approach in daily activities.

· Perform other executive-level responsibilities as assigned by the President/CEO.

Qualifications: 

· Bachelor’s degree in Engineering, Quality, or related technical discipline.

· 7+ years of progressive quality management experience, preferably in manufacturing or a regulated industry.

·  Strong knowledge of quality systems, standards, and regulatory requirements, including AS9100. 

· Demonstrated leadership ability with experience managing teams and collaborating cross-functionally.

· Expertise in root-cause analysis, CAPA, SPC, Lean, Six Sigma, or similar tools.

· Must be willing and able to obtain and maintain a security clearance, if deemed necessary for the role.

Physical Requirements: 

· Ability to sit, stand, or walk for extended periods in office and production settings.

· Ability to lift up to 20–25 lbs occasionally.

· Visual acuity for inspection, reading technical documents, and computer work.

· Ability to work in manufacturing environments with moderate noise and movement.

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This job description is intended to provide a clear overview of the primary duties and responsibilities for the Quality Assurance Director position. It is not an exhaustive list, and other tasks may be required as needed to support the company’s operations.

Regal Technology Partners is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local laws. We strive to create an inclusive and diverse work environment where everyone is valued and respected.

If you require any accommodation during the application process or have any questions regarding our EEO policies, please contact Human Resources, [email protected]