Case Specialist - Consumer Law (On-site) at Farah & Farah
Farah & Farah · Jacksonville, United States Of America · Onsite
- Professional
- Office in Jacksonville
Farah & Farah is a client-focused personal injury law firm that has been serving communities throughout Florida and Georgia for over 40 years. We are dedicated to providing exceptional legal representation and compassionate client care. Our team operates with integrity, professionalism, and a deep commitment to justice for the injured.
The Consumer Law Case Specialist is responsible for managing the day-to-day handling of consumer law cases from intake through closing. This role involves working closely with clients and other parties to ensure all case elements are organized and progress smoothly. The ideal candidate is detail-oriented, highly organized, and committed to delivering excellent client service.
Key Responsibilities:
- Manage a caseload of consumer law claims under the supervision of a department manager and attorney
- Serve as the primary point of contact for clients, providing updates and answering case-related questions
- Collect, review, and organize medical records, employment information, and other case documentation
- Monitor case timelines and ensure all deadlines are met
- Prepare and submit required documentation to appropriate parties
- Maintain accurate and up-to-date information in the case management software
- Collaborate with legal assistants and other team members to ensure seamless case progression
Qualifications:
- 2+ years of experience in a legal field preferred
- Excellent communication and organizational skills
- Ability to manage multiple tasks and prioritize effectively
- Proficiency with legal case management software
- High level of attention to detail and professionalism
- Bilingual (English/Spanish) is a plus
Benefits:
- Competitive compensation
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Opportunities for advancement within a growing firm
- Supportive and collaborative team environment
Schedule:
- Full-time, 8-hour shifts
- Monday to Friday
- Onsite in a professional office setting
Equal Opportunity Statement:
At Farah & Farah, we believe in creating an inclusive workplace where everyone feels valued. We are an equal opportunity employer and prohibit discrimination and harassment of any kind, ensuring a respectful environment for all.
E-Verify:
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm your authorization to work in the U.S. If E-Verify cannot confirm your authorization, this employer is required to give you written instructions and an opportunity to contact the Department of Homeland Security (DHS) or the Social Security Administration (SSA) to begin resolving the issue before any action can be taken against you, including termination of your employment. Employers may only use E-Verify once you have accepted a job offer and completed the I-9 Form.