Presales Specialist at Ptc

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. 

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.  

The Role

As a Solution Consultant, you are the pivotal technical and subject-matter expert for our MCAD and PDM/PLM solutions, driving sales opportunities. You will team up closely with Sales and our partners to provide pre-sales technical leadership, moving beyond product demonstrations to articulate, facilitate, and validate the business value of PTC’s solutions for customers’ complex design and data-management challenges.

Your role spans the entire customer journey. You will secure the technical win during the pre-sales phase and ensure a smooth transition from sales to implementation. You will also act as a key conduit from the field, capturing market feedback on changing customer needs to shape sales, solution strategy, and accelerate adoption.

Your Team

As part of the Solution Consulting team, you will work with seasoned consultants whose mission is to build new pipeline by understanding customers’ businesses and delivering measurable value in digital transformation. The team drives strong short- and long-term impact on company goals. This role requires close interaction with Sales, Business Development, Customer Success, and Marketing, as well as global functions.

Your Day-To-Day

• Lead technical pre-sales: Run discovery, document requirements, design solution approaches, and drive technical closure across RFIs, RFPs, demos, benchmarks, evaluations, and POCs.
• Show CAD value (Creo): Build targeted demo scenarios for real engineering workflows, quantify outcomes such as cycle-time reduction and design quality improvements.
• Design PLM solutions (Windchill): Position data management, configuration and change, classification, EBOM-to-MBOM flows, and integration patterns to ERP and downstream systems.
• Create value cases: Translate pain points into measurable value hypotheses and simple business cases that support executive buying.
• Enable partners: Guide resellers and SIs with implementation-grade support, including installation considerations, configuration patterns, troubleshooting, and best practices.
• Support proposals: Write RFI/RFP responses, scope assumptions, solution diagrams, licence bill-of-materials inputs, and validation plans.
• De-risk and hand over: Record constraints and risks, maintain clear documentation, and ensure a smooth transition from pre-sales to delivery and customer success.
• Bring market insight: Share South Rim-specific competitive signals, use cases, and product feedback to inform sales, marketing, roadmaps and enablement.

Skills and knowledge most relevant to the job:

• Deep technical and functional expertise in MCAD, with a strong preference for experience in Creo. Experience with other leading solutions (e.g., NX, CATIA, SolidWorks) is also valued.
• Solid understanding of PDM/PLM. Hands-on experience with Windchill and other leading PLM platforms is a significant advantage.
• 5+ years’ experience as an MCAD pre-sales or post-sales consultant, ideally with proven success in the industrial sector.
• Experience working with customers or system integration partners within the SRIM region (Singapore, Malaysia, Indonesia, Vietnam, Thailand, Australia, New Zealand).
• Demonstrated curiosity and capability to learn new domains, with an emphasis on self-learning and the ability to draw knowledge from diverse sources.
• Ability to think strategically and analytically, and to work collaboratively with cross-functional teams.
• Ability to conduct research and produce new materials for customer engagements.
• Confidence in presenting ideas, solutions, and results to customers.
• Excellent communication, presentation, and persuasion skills.
• Ability to travel across the region, subject to customer needs.

Basic Qualifications

• Education: BS/MS, preferably in Engineering.
• Languages: Professional English required; a second Southeast Asian language is a plus.
• Proficiency in MS-Office tools.

Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you. 

If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?

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