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Event Operations Manager at Park Hyatt Melbourne

Park Hyatt Melbourne · Melbourne, Australia · Onsite

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%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin:0in 0in .0001pt .25in;text-align:justify;%22%3E%3Cspan style=%22font-size:10.5pt;%22%3E%3Cb style=%22mso-bidi-font-weight:normal;%22%3E%3Cstrong%3ECare Connects Us%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/b%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin:0in 0in .0001pt .25in;text-align:justify;%22%3E%3Cspan style=%22font-size:10.5pt;%22%3EAt Hyatt, we believe in making people feel at home wherever they are in the world. We turn jobs into careers, encounters into experiences and trips into journeys.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin:0in 0in .0001pt .25in;text-align:justify;%22%3E%3Cspan style=%22font-size:10.5pt;%22%3EJoin a team that is making travel more human, connected and sustainable. Here, everyone’s role matters, and your individuality is celebrated.%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin:0in 0in .0001pt .25in;text-align:justify;%22%3E%3Cspan style=%22font-size:10.5pt;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin:0in 0in .0001pt .25in;text-align:justify;%22%3E%3Cspan style=%22font-size:10.5pt;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin:0in 0in .0001pt .25in;text-align:justify;%22%3E%26nbsp;%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin:0in 0in .0001pt .25in;text-align:justify;%22%3E%3Cspan style=%22font-size:10.5pt;%22%3E%3Cb style=%22mso-bidi-font-weight:normal;%22%3E%3Cstrong%3EAbout Park Hyatt Melbourne%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/b%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin:0in 0in .0001pt .25in;text-align:justify;%22%3E%3Cspan style=%22font-size:10.5pt;%22%3ELocated in the heart of the city, Park Hyatt Melbourne offers sophisticated luxury and exceptional personalized service. With beautifully appointed rooms, extensive event spaces, curated experiences, fine arts, dining and wellness, we create unforgettable experiences for our guests.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin:0in 0in .0001pt .25in;text-align:justify;%22%3E%3Cspan style=%22font-size:10.5pt;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin:0in 0in .0001pt .25in;text-align:justify;%22%3E%26nbsp;%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin:0in 0in .0001pt .25in;text-align:justify;%22%3E%3Cspan style=%22font-size:10.5pt;%22%3E%3Cb style=%22mso-bidi-font-weight:normal;%22%3E%3Cspan style=%22mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin;%22%3E%3Cstrong%3EBenefits of working with us%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/b%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;line-height:normal;margin-bottom:.0001pt;margin-right:0in;margin-top:0in;text-align:justify;vertical-align:baseline;%22%3E%3Cspan style=%22font-size:10.5pt;%22%3E%3Cspan style=%22mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3ELeading global hotel brand with career advancement opportunities%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;line-height:normal;margin-bottom:.0001pt;margin-right:0in;margin-top:0in;text-align:justify;vertical-align:baseline;%22%3E%3Cspan style=%22font-size:10.5pt;%22%3E%3Cspan style=%22mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3EComplimentary and discounted accommodation at more than 1000 Hyatt properties worldwide for you and your loved ones.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;line-height:normal;margin-bottom:.0001pt;margin-right:0in;margin-top:0in;text-align:justify;vertical-align:baseline;%22%3E%3Cspan style=%22font-size:10.5pt;%22%3E%3Cspan style=%22mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3EComplimentary duty meals whilst on shift%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;line-height:normal;margin-bottom:.0001pt;margin-right:0in;margin-top:0in;text-align:justify;vertical-align:baseline;%22%3E%3Cspan style=%22font-size:10.5pt;%22%3E%3Cspan style=%22mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3EDiscounted food %26amp; beverage and park club health %26amp; day spa treatments%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;line-height:normal;margin-bottom:.0001pt;margin-right:0in;margin-top:0in;text-align:justify;vertical-align:baseline;%22%3E%3Cspan style=%22font-size:10.5pt;%22%3E%3Cspan style=%22mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3EDiscounted onsite car parking%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;line-height:normal;margin-bottom:.0001pt;margin-right:0in;margin-top:0in;text-align:justify;vertical-align:baseline;%22%3E%3Cspan style=%22font-size:10.5pt;%22%3E%3Cspan style=%22mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3EEmployee assistance program – benefit from free, immediate and confidential support for any work, health or life concern%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;line-height:normal;margin-bottom:.0001pt;margin-right:0in;margin-top:0in;text-align:justify;vertical-align:baseline;%22%3E%3Cspan style=%22font-size:10.5pt;%22%3E%3Cspan style=%22mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3EGenerous paid time off and holiday policies including paid parental leave and wellbeing leave%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;line-height:normal;margin-bottom:.0001pt;margin-right:0in;margin-top:0in;text-align:justify;vertical-align:baseline;%22%3E%3Cspan style=%22font-size:10.5pt;%22%3E%3Cspan style=%22mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E10% discount with NIB Health insurance%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:.0001pt;%22%3E%3Cspan style=%22font-size:10.5pt;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin:0in 0in .0001pt .25in;%22%3E%3Cspan style=%22font-size:10.5pt;%22%3E%3Cb style=%22mso-bidi-font-weight:normal;%22%3E%3Cstrong%3EAbout the Role%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/b%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin:0in 0in .0001pt .25in;text-align:justify;%22%3E%3Cspan style=%22font-size:10.5pt;%22%3EAs the Events Operations Manager, you will be responsible for the efficient running of the Events Service department in line with Hyatt international’s corporate strategies and brand standards, whilst meeting employee, guest and owner expectations. Reporting to the Food %26amp; Beverage Manager, you will supervise and manage the day to day operations as well as supporting the team to achieve our purpose.%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin:0in 0in .0001pt .25in;text-align:justify;%22%3E%26nbsp;%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin:0in 0in .0001pt .25in;text-align:justify;%22%3E%3Cspan style=%22font-size:10.5pt;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin:0in 0in .0001pt .25in;text-align:justify;%22%3E%3Cspan style=%22font-size:10.5pt;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin:0in 0in .0001pt .25in;%22%3E%3Cspan style=%22font-size:10.5pt;%22%3E%3Cb style=%22mso-bidi-font-weight:normal;%22%3E%3Cstrong%3ESome of the responsibilities include%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/b%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:.0001pt;margin-right:0in;margin-top:0in;text-align:justify;%22%3E%3Cspan style=%22font-size:10.5pt;%22%3EDrive our guest’s Food %26amp; Beverage experience in line with Park Hyatt brand standards%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:.0001pt;margin-right:0in;margin-top:0in;%22%3E%3Cspan style=%22font-size:10.5pt;%22%3EProvide leadership to a large and diverse team%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:.0001pt;margin-right:0in;margin-top:0in;%22%3E%3Cspan style=%22font-size:10.5pt;%22%3ECreating and communicating the rosters and delegation of tasks and responsibilities%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:.0001pt;margin-right:0in;margin-top:0in;%22%3E%3Cspan style=%22font-size:10.5pt;%22%3ERecruitment of new associates with the guidance and support of the Human Resources team%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:.0001pt;margin-right:0in;margin-top:0in;%22%3E%3Cspan style=%22font-size:10.5pt;%22%3EControl manning levels of Events Service in relation to occupancy, requirements, service quality and costs%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:.0001pt;margin-right:0in;margin-top:0in;%22%3E%3Cspan style=%22font-size:10.5pt;%22%3EHandle all guest enquires in a courteous and efficient manner%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:.0001pt;margin-right:0in;margin-top:0in;%22%3E%3Cspan style=%22font-size:10.5pt;%22%3EProvide training and onboarding support for new associates within the department%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:.0001pt;margin-right:0in;margin-top:0in;%22%3E%3Cspan style=%22font-size:10.5pt;%22%3EForecasting and budgeting%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3C/li%3E%3C/ul%3E
  • Previous Food & Beverage managerial experience in a luxury hotel is essential

  • A current Victorian Responsible Service of Alcohol (RSA) Certificate

  • A local certificate in food handling and hygiene is advantageous

  • Exceptional people management and interpersonal skills along with strong communication skills

  • The confidence to promote ideas and make sound decisions under pressure

  • A strong attention to detail and the desire to produce high quality operational and administrative outcomes

  • Comprehensive knowledge of business needs, financial reporting and productivity requirements

  • The flexibility to work on a rotating roster, including weekends and public holidays

 

Join us at Hyatt and make travel more human. Apply today and start your journey with a team that values Empathy, Integrity, Respect, Experimentation, Wellbeing and Inclusion. With Hyatt, you'll discover a career you didn't know existed.

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