Local Service Unit (LSU) - Sales Manager at Hitachi Energy South Africa (Pty) Ltd

Job Overview: 

Lead Service Sales Growth with Hitachi Energy! As LSU Sales Manager, you’ll drive country-level service strategies, maximize Installed Base (IB) penetration, and deliver lifecycle solutions that create real customer value. Collaborate across teams to ensure a unified “One Hitachi Energy Service” approach, strengthen relationships, and achieve profitable growth. We’re looking for a proven leader with deep experience in service sales and multi-product portfolios, skilled at driving innovation and collaboration in a matrix organization. If you have a track record of exceeding targets, managing diverse teams, and delivering exceptional customer satisfaction, this is your opportunity to shape the future of energy services.

How you will make an impact:

Service Sales Strategy

• Plan and implement hub service sales strategy aligned with BU and GPG targets for lifecycle services, products, and IB penetration.

• Lead sales teams to exceed targets for orders, GM%, response time, and customer satisfaction.

• Ensure accurate forecasting via SFDC and maintain data quality.

• Negotiate major contracts and secure service order volumes.

• Identify new business opportunities, generate leads, and develop service-focused account plans.

• Manage LSU budgeting, sales, and operations planning with Hub and GPG teams.

Customer Engagement

• Build strong relationships with key customers and decision-makers.

• Understand requirements and deliver value through tailored service solutions.

• Ensure customer satisfaction issues are tracked and resolved promptly.

Sales & Market Development

• Support sales activities and marketing events, including trade shows and product launches.

• Develop pricing strategies and conduct market analysis to maximize profitability.

• Implement e-commerce strategies and share insights on IB data, market trends, and competitor solutions.

Compliance & Risk

• Ensure adherence to tendering processes, risk reviews, and HSE standards.

• Monitor client financial status and manage contractual risks.

• Promote Hitachi Energy’s safety, integrity, and sustainability culture.

Leadership & Development

• Organize and coach the service sales team to drive efficiency and growth.

• Develop selling skills and customer segment expertise.

• Foster collaboration and innovation across teams.

Your Background:

• Bachelor’s degree in Engineering or relevant education with the role

• 10+ years of experience in Service Sales, including Installed Base (IB) management.

• Strong customer relationship and stakeholder management skills.

• Proven understanding of Hitachi Energy systems and products.

• Experience in the Energy sector.

• Strong analytical and strategic thinking abilities.

• Excellent communication and interpersonal skills.

• Ability to thrive in a fast-paced, dynamic environment.