Senior Manager, National Sales Switzerland m/f/d (R-18548) at Dnb

We are seeking a dynamic and strategic Senior Manager, National Sales to lead our SMB sales operations in Switzerland. This role is pivotal in driving revenue growth, reducing churn, and optimizing sales processes across a diverse portfolio of small and medium-sized business clients. You will lead a team of approximately 7 sales professionals, manage external call center operations, and build strong relationships with mid-market clients. Success in this role requires a data-driven mindset, deep expertise in account planning, and a passion for leading high-performing teams in a fast-paced, results-oriented environment. You’ll collaborate cross-functionally to ensure seamless execution of sales strategies and deliver exceptional customer experiences.

Essential Key Responsibilities

Develop and execute a Go-To-Market strategy tailored to the Swiss SMB segment to drive growth and retention.

Lead, coach, and develop a national sales team, fostering a high-performance and compliance-driven culture.

Build and maintain senior-level relationships with national clients to support upsell, cross-sell, and new business.

Use data insights to identify at-risk customers and implement targeted retention and win-back strategies.

Own and drive mid-market account planning, ensuring clear growth objectives and client satisfaction.

Collaborate with Marketing and Operations to align campaigns and streamline sales processes.

Manage sales forecasting, budgeting, and reporting in close partnership with Finance.

Advocate for a seamless customer experience, acting as the “Voice of the Client” and improving the sales journey.

Essential Skills

5+ years in a sales leadership role, and 8+ years in senior sales or enterprise consulting.

Proven success in strategic planning, client acquisition, and exceeding annual quotas.

Experience in data or SaaS industries is a strong advantage.

Skilled in MEDDICC methodology, forecasting, and financial modelling.

Strong proficiency in CRM systems (ideally Salesforce) and analytics tools.

Excellent communication and presentation skills in German and English (French is a plus).

Demonstrated ability to lead high-performing teams and manage national accounts.

Growth mindset with a proactive, ownership-driven approach to problem-solving and collaboration.

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