- Senior
- Office in Sydney
About Toll Group
At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com
Retail, Consumer & Auto (RCA) provides specialised contract warehouse and distribution services to a range of industries across the globe including Consumer & Beverages, Specialty Retail, Auto and FMCG. We offer our customers an array of robust and flexible logistics and warehouse distribution solutions in the third-party logistics (3PL) market.
Operations Manager – Erskine Park NSW
Toll Group is looking for a dynamic and results-driven Operations Manager to oversee the day-to-day operations at the Erskine Park Woolworths site. This exciting role is pivotal in ensuring the seamless delivery of services across our transport operations, with a key focus on Safety, Service, and Financial Performance.
As the Operations Manager, you will be responsible for managing and developing your team to achieve KPIs, foster customer relationships, and implement business-specific strategies. You’ll work closely with leadership to drive operational improvements, ensure budget targets are met, and maintain the highest standards of safety and compliance across all site activities. With a strong focus on innovation and collaboration, you will contribute to the ongoing success and growth of the business.
Duties and Responsibilities / a day in the life of the Operations Manager:
• Lead and manage the operation to meet priorities, budgets, and goals.
• Optimise resources and capability to deliver operational excellence.
• Foster a customer-first mindset while improving service efficiency.
• Develop, implement, and review performance measures (KPIs) to drive profitability.
• Build and maintain strong relationships with Woolworths Transport Managers and teams.
• Ensure on-time delivery (99.5%+) and manage fleet maintenance effectively.
• Lead and mentor your team, including succession planning for future growth.
• Drive innovation to improve productivity and customer service within the transport operations.
What You’ll Need to Succeed:
• Proven experience in transport operations and supply chain management.
• Strong understanding of budgeting, financial reporting, and cost control.
• In-depth knowledge of HSE policies and legislative requirements.
• Ability to manage and implement KPIs to improve operational performance.
• Exceptional leadership and mentoring skills with a customer-focused approach.
• Ability to think strategically, innovate, and develop business solutions.
• Excellent MS Office skills, particularly in Excel, Word, and PowerPoint.
What moves you?
At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.
Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.
At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.
To find out more about us visit www.careers.tollgroup.com
You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical. Apply Now
