Bilingual Account Representative at TQL (Total Quality Logistics)

About the role:As an Account Representative for TQL’s Mexico cross-border division, you’ll become the founding Mexico Account Rep for your office. After paid training and hands on mentorship, you’ll be responsible for helping grow business with our customers that have shipping needs in and out of Mexico.   What’s in it for you:Health, Dental and Vision coverage to best fit your needs, including a plan that takes $0 out of your paycheck + 401(k) with company matchLeadership advancement opportunities with 75% of leaders promoted from within   What you'll be doing:Communicate with the sales team and customers to build and maintain ongoing relationships with customers that have Mexico cross-border shipping needsManage daily shipment activities, resolving issues to ensure pickup and delivery is on timeWork with the sales team to provide and negotiate competitive pricing and ratesUpdate and manage shipment information utilizing our industry-leading tech platformsCollaborate with the support team to guarantee each shipment is serviced properlyAssist with billing and accounting responsibilities as needed   What you need:Fluent in Spanish and EnglishCollege degree is preferred, but not requiredSales experience preferred, but not requiredThe determination to work harder than anyone you knowStrong problem-solving skills, while being forthright about conflictAbility to work with the latest technologiesAn obsession for great customer serviceEmployment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered. Apply Now