PL Content Operations Coordinator at International Baccalaureate
International Baccalaureate · Washington, United States Of America · Hybrid
- Professional
- Office in Washington
PL Content Operations Coordinator
Salary [$58,387.00– 75,000)
Compensation is determined by various factors, including but not limited to local labor market conditions, educational background, work experience, and relevant certifications
Job Type: Full-Time Permanent (Hybrid)
Location: IB (International Baccalaureate®) Washington DC
Hybrid working opportunity #1 of days in office
Responsibilities
Professional Learning at the International Baccalaureate aims to transform educator practice in order to impact student learning. Our constructivist and inquiry – based approach is enhanced through our design thinking process. Our products and services are delivered to a global community of educators.
The Production Coordinator plays a pivotal role in implementing of PL portfolio content into our PL Platform(s) for educators. The PL Content Operations coordinator's main role is to support the administration of our online platform(s) to ensure educators can access the most up-to-date resources to support their professional learning needs. This includes the creation of communities, as well as integration of modules, micro-credentials, instructional materials, partner content, videos and other professional learning content.
About the Role:
Responsible for the timely and accurate implementation of content (product) into the PL platform(s)
- Works collaboratively with platform content admins to determine the level of effort for product launch to ensure efficient planning
- Identifies and implements efficiencies to scale the implementation of platform products
- Liaises with the PL team to understand new PD products and project a timeline for integrating materials onto their respective platform(s)
- Collaborates with PL team members on new prototypes for products built in PL platforms. Keeps abreast of advances in technology
- Works in collaboration with IB Exchange and PL senior management to ensure taxonomy and vocabulary for meta-tags is up-to-date, distributed to team and applied accurately in the implementation of product
- Ensures databases are regularly reviewed
- Ensures a high level of service is provided through correspondence and investigation of matters arising related to functioning/availability of published platform content
- Understanding and documentation of the tools/systems/processes necessary to build, implement, and store content related to IB Exchange and other PL platforms (e.g. use of DAM, Canopy, SharePoint, Muse, and URL redirectors)
Participates in intake meetings for team requests for implementation support as needed to promote understanding and clarity in the requests and requirements.
Works successfully independently and collaboratively as part of an interdependent team
Develops and runs implementation tests prior to publishing products to ensure product integrity
Qualifications
Job Requirements:
About You
Experience building, integrating, and testing multiple-types content within an LMX
Understanding of LMX configurations and User Experience/UI
Experience working with data tagging and online content management systems
Proactively lead and communicate updates/changes/downtimes to stakeholders.
A relevant qualification at degree level
High degree of numeracy and literacy
Knowledge of taxonomy, meta data, meta data mapping, and tagging
Knowledge of process workflows, content labelling and governance
Understanding of interoperability with other systems and content platforms and how back-end changes reflect on the front-end
Familiarity with migrations and engaging in UAT testing
In addition to your salary, we offer an attractive range of benefits including:
- Medical, Dental and Vision Coverage
- Voluntary Benefits, Pet Insurance, FSA, etc.
- Annual Leave, plus 14 Public holidays
- Retirement 401k Plan, 10% contribution
- Paid Parental Leave
- Life assurance 4x annual salary
- Employee Assistance Program
- Excellent continuous professional development
- Health and wellness schemes
- Flexible work arrangements
- And more additional IB sponsored perks
The IB is an equal opportunity employer. It provides employment opportunities to employees and applicants for employment without regard to race, color, religion, sex, pregnancy, ethnicity, national origin, age, physical or mental disability, marital status, sexual orientation, gender identity, genetic status, or status in any group protected by federal, state, or local laws.
This job is offered on local terms and conditions and is at will.
