Office Operations Coordinator at ASG Information Technologies

Office Operations Coordinator
Full-Time | Onsite | Connecticut

We’re looking for a highly organized, detail-oriented professional to join our team as an Office Operations Coordinator. This role is at the heart of our operations — supporting our technical, sales, and administrative teams to keep things running smoothly and efficiently.

If you thrive in a fast-paced environment, enjoy problem-solving, and like wearing many hats, this position offers variety, growth, and a chance to be part of a team that values excellence and service.

Key Responsibilities

• Coordinate scheduling for Technical, Project, and Sales teams.
• Manage Accounts Receivable and Client Invoicing.
• Oversee ticket management and ensure proper tracking and follow-up.
• Support administrative functions such as mail distribution and client document management.
• Handle project creation, inventory intake, and allocation to projects or tickets.
• Assist in onboarding new clients and coordinating early project steps.
• Contribute to marketing initiatives and help with implementation as needed.
• Maintain accurate records and ensure best-practice alignment across internal systems.
• Serve as a resource for ConnectWise and Hubspot (knowledge a plus).

What We’re Looking For

• Proven ability to manage multiple priorities with accuracy and attention to detail.
• Strong communication and organizational skills.
• Experience with ConnectWise Manage and/or HubSpot.
• Familiarity with invoicing, ticketing systems, or project management tools.
• Ability to work independently while supporting a collaborative team environment.
• Prior experience in an MSP or IT services environment is a plus.

Why Join Us

We’re a well-established managed services IT provider with a 25-year track record of helping businesses achieve success through technology. Our team values proactive thinking, accountability, and a friendly, solution-oriented attitude. You’ll have the opportunity to work alongside professionals who take pride in their work and enjoy making an impact.

To Apply:
Please send your resume and a brief note explaining why you’d be a great fit for this role.