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Internal Sales Executive at Thyssenkrupp Materials UK

Thyssenkrupp Materials UK · Dunmurry, United Kingdom · Hybrid

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We are seeking an enthusiastic and customer-focused Internal Sales Executive to join our Ireland team. In this role, you will be responsible for managing and developing customer accounts, supporting the external sales team, and driving sales growth across our aluminium and materials portfolio.

You’ll handle inbound enquiries, quotations, and order processing, ensuring a high standard of service and responsiveness. Building strong relationships with customers will be key — understanding their needs, identifying opportunities for added value, and contributing to overall business development.

The ideal candidate will have a commercial mindset, strong communication skills, and a proactive approach to sales and customer service.



Please note this role is based hybrid from either our Dunmurry or Newtownards site.

Key Responsibilities


Key responsibilities:
  • Supporting the budgeting process of the accounts to meet EBIT/tKVA requirements
  • To continually monitor performance of allocated accounts
  • To make promotional calls
  • To recognise and help develop areas of profitable growth
  • Ensure customer expectations are met, to include but not limited to service, quality & cost
  • Coordination of activities both internal and external to ensure contract deliverables are met
  • Completion of sales quotations
  • Sales order entry into SAP system where required
  • Ensure purchase order requisitions and other documentations/processes are completed in support of material purchasing
  • Work in conjunction with Credit Control on cash collection and credit limits
  • Master data creation and integrity within SAP
  • To ensure all functions are performed in accordance with tk compliance requirements
  • Social Selling and being active in this market place
  • Being part of the Digitalisation process

Skills, Knowledge and Expertise


About you:

Essential knowledge /skills /experience /behaviours:
  • Commercial awareness & negotiation skills
  • Customer service focus
  • Analytical skills
  • Excellent interpersonal / communication skills
  • PC literate with a strong working knowledge of windows based applications
  • Highly motivated
  • Attention to detail
  • Flexible, adaptable and prepared to learn
  • Ability to cope under pressure
  • Excellent time management skills
  • Social Selling skills

Benefits

Your benefits with us
  • Annual Leave: 25 days holiday + 8 bank holidays 
  • Health Cash Plan (after 6 months)
  • Company bonus scheme
  • Advantageous pension scheme
  • Learning & Development opportunities
  • Advanced Family Friendly Policies
  • Employee high street vouchers & discounts
  • Employee Assistance Programme
  • Occupational health & health surveillance
  • Length of Service Awards
  • Christmas savings scheme
  • Eye care vouchers
  • Cycle to Work Scheme
  • Wellbeing events
  • Recognition Portal
  • Rewards Portal
  • Company events
  • Company share schemes
  • Christmas Closedown

Our Company Values

Our company values are the fundamental principles that guide our organization’s actions, culture, and decision-making processes. Our values were created by our employees across all departments in the business and with people at all levels, creating authentic values that make sense to us and demonstrate how we like to work with each other. They serve as the foundation for our company’s identity, shaping how our employees interact with one another, customers, and the broader community.

Let's take a look at each of our four company values and what they mean to us. 

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