Aesthetic Front Desk Coordinator at CPP Careers
CPP Careers · Mountain View, United States Of America · Onsite
- Professional
- Office in Mountain View
Work Schedule:
Monday - Friday 9:00 AM - 5:00 PM
Compensation:
$24/hr. - $28/hr. plus bonus opportunity
Responsibilities:
- Greet and check in patients upon arrival, providing a warm, professional, and welcoming experience that reflects the practice’s brand.
- Collect and accurately enter patient information into charts and the EMR system, ensuring all documentation is complete and up to date.
- Escort patients to exam rooms and maintain cleanliness, organization, and readiness of exam rooms between patients.
- Check patients out, collect all fees, and proactively inform patients of additional services, promotions, and treatment opportunities to drive aesthetic sales.
- Follow up with existing patients, including “no-book” consults, to answer questions, provide guidance, and encourage bookings.
- Support patient flow and comfort in the waiting area, maintaining a clean, welcoming, and organized environment.
- Track sales metrics to support business goals and identify growth opportunities
- Serve as a point of leadership, coordinating daily operations and supporting the team to maintain efficiency and a high level of patient satisfaction.
- Support other administrative, clinical, and concierge duties as needed to ensure smooth office operations and a seamless patient experience.
Qualifications:
- Knowledge of medical terminology, cosmetic procedures, and skincare products is a plus.
- Minimum of 2 years of experience in a medical office or medical spa setting.
- Experience managing phone systems and scheduling in a medical office environment.
- Excellent communication, organizational, and multitasking abilities.
- Proficiency in computer systems and typing skills.
