Community Health Advancement Coordinator * Days - 40hrs/wk at umhealthwest

General Purpose of Job:  

The Community Health Advancement Coordinator in the Office of Community Health Advancement & Patient Experience plays a critical role in positioning UM Health Regional Corp. as a health system that is responsive to the needs of its patients and the communities it serves.

This role is responsible for the oversight and coordination of Community Benefit data collection and reporting, including maintaining the regional Community Benefit reporting system, educating others on Community Benefit and how to make submissions and coaching others on the Community Benefit process. Additionally, the role has oversight of Community Health Needs Assessment (CHNA) participation and Community Health Improvement Plan (CHIP) development and oversight for all UM Health Regional Corp. entities. This includes representing UM Health at local and regional CHNA action planning workgroups and/or identifying internal UM Health representatives.

This role will also work with internal stakeholders on oversight of systems for collecting, verifying accuracy and stratification of community health and patient data, ensuring UM Health Regional Corp. entities are in compliance with data collection rules and regulations set forth by CMS, ACHC, TJC and other regulatory and accrediting bodies.

Knowledge, Skills and Experience

• Bachelor’s degree in health care administration, public health, social work or a related field.
• Minimum of 1 years’ experience of previous data collection and analysis.
• Knowledge of community benefit reporting standards as well as CHNA requirements for non-profit hospital systems and IRS 501 (r) regulations preferred.
• Experience in working in collaboration with teams to design community-centred interventions and action plans preferred.
• Experience working with and representing an organization with community-based organizations and other community partners.
• Experience working with groups from diverse backgrounds.
• An ability to present various data sets in a comprehensive summary and/or visual format.
• Strong organization, data collection and analysis, project management and follow-through skills.
• Passionate about the areas of community health and patient experience. 
• Excellent communication (verbal and written) and presentation skills for communicating with a wide variety of people.

Essential Duties:

• Community Health Advancement, Community Benefit, and Community Health Needs Assessment (CHNA)
  • Applies a thorough understanding of community benefit requirements based on IRS regulations, Catholic Health Association (CHA) guidelines and University of Michigan Health standards.
  • Serves as the primary contact for Community Benefit reporting for region, managing the integrity of the Community Benefit Tracker database; ensures complete and accurate reporting of data, and retaining appropriate documentation for audit purposes and proactively implements quality improvement procedures in collaboration with relevant departments. This is includes proactively identifying opportunities to improve the collection and reporting process.
  • Provides regular community benefit training and educational opportunities to internal stakeholders, leaders and new employees to ensure consistent understanding and reporting of community benefit.
  • Develops regular community benefit reports for local and regional leadership of community benefit spending and outcomes for budget and tracking purposes.
  • Acts as the primary contact for regional triennial Community Health Needs Assessments (CHNA) and has oversight of the development of Community Health Improvement Plans (CHIP) for each hospital in the regional.
  • Creates reporting workflows to ensure CHIP plans are being carried out and progress is documented through the CHNA/CHIP cycle.
  • Maintains a working knowledge of applicable CHNA and Community Benefit Federal, State and local laws/regulations as well as other applicable policies and procedures.
  • Act has as catalyst for community health programs that align with the identified priorities of our local communities and internal patients, working with necessary internal stakeholders and community partners to create connections and establish sustainable programming.
• Data Governance
  • Responsible for the governance of related data and systems, including patient SDOH data, community health data as well as other needed data identified in system strategic planning and initiatives.
  • Ensures UM Health Regional Corp. entities are in compliance with rules and regulations set forth by CMS, ACHC, TJC and other regulatory and accrediting bodies in regards to community health data collection and dissemination.
  • Ensures relevant data is stratified and accessible to necessary internal stakeholders so that it may be applied to strategic planning for UM Health departments, groups, service lines, etc.
  • Designs education and resources for internal application and action planning as well as community education.
  • Draws strategic and tactical conclusions from data analysis through summarization, interpretation and visualization of data so to make recommendations to local and regional leadership in an easy-to-understand communication format.