LEAD ORDER ENTRY SPECIALIST at Forum Extended Care Services

Description

$1,000 SIGNING BONUS*

If you believe in enjoying your workdays, having balance in your life, being rewarded for strong performance, and getting opportunities to learn and grow, wed love to talk to you about joining our family.

We offer competitive compensation that includes:

• Generous paid time off (PTO) program plus paid time for catastrophic illness
• Paid life insurance
• Medical, dental, and vision benefits
• Excellent 401(k) program with company match
• Tuition reimbursement program
• Discounted Forum-wear
• Discounted prescription & OTC purchase program

For more than 50 years, we have served those who cannot care for themselves and the heroes who care for them. Join us in helping long-term care facilities improve resident care by making medications easier.

We are a diverse, yet close-knit, team of hard workers committed to using technology and Lean Six Sigma to improve quality, eliminate unnecessary work, and support an employee-driven culture.

Join one of the Best Places to Work in Illinois while making a real difference in peoples lives. Apply here or check us out: Life @ Forum at www.forumpharmacy.com, or on Facebook, Linked In, or Glassdoor.

*Payable in two installments after 6 months and 12 months on the job.

Qualifications

What you'll do as our Lead Order Entry Specialist

• Supervise order-entry staff, helping employees perform their work accurately, efficiently, and consistently, in keeping with the company's policies and procedures.
• Working with the department manager, help employees set and maintain appropriate performance goals and standards, including conducting competency evaluations, progress reports and corrective actions.
• Monitor and adjust personnel, tasks, and assignments to ensure a smooth workflow and to accommodate changes in volume of work and employee absences.
• Schedule order-entry technicians to ensure the staffing requirements of the shift are met.
• Help with the onboarding process of new facilities
• Participate in analysis and development of departmental processes, as well as the implementation and administration of quality improvement programs by compiling order entry metrics
• Work with all departments to ensure that all aspects of order entry operate efficiently and effectively.
• Work with employees to ensure that required tasks and communications are appropriately completed and documented.
• Pro-actively handle non-clinical customer inquiries, functioning as the primary resource in handling questions from routine to complex in a fast-paced call center environment.
• Supplement the order-entry workforce to ensure orders are entered timely.
• Comply with all applicable government regulations, standards of practice, company policies, procedures, and patient protocols.
• Take part in quality improvement programs to meet company and accreditation standards.

What we need

• Current unencumbered license in the state of practice: Certified Pharmacy Technician (certification not required for Illinois Pharmacy Technicians licensed before 2008).
• 3-5 years order-entry experience in a specialized environment such as long-term care or hospital pharmacy.
• Excellent math, computer, communication, and interpersonal skills required.
• Ability to work in a fast-paced environment with strong attention to detail.
• Every other weekend and 3 holidays per year required.