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Therapy Call Center Representative at None

None · Huntsville, United States Of America · Onsite

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Primary Responsibilities/Requirements:

  • Place outgoing calls to patients to set up physical therapy appointments
  • Answer all incoming phone calls to the call center
  • Ability to communicate professionally, both oral and written for clear, legible messages
  • Pleasant, friendly demeanor with the ability to communicate effectively with patients and all incoming/outcoming callers
  • Schedule appointments for all physical therapy clinics at TOC
  • Highly motivated with the ability to work under pressure
  • Positive, teamwork attitude
  • Assist with any other task assigned
  • This position will require you to spend extensive amounts of time on the phone with patient
  • Strong customer service skills and problem solving
  • Knowledge of data entry and excel a plus

Must also possess:

  • Ability to work under pressure and meet deadlines
  • Outstanding organizational, verbal and writing skills
  • Independent and highly motivated
  • Initiative and self-discipline
  • Proven positive, "teamwork" attitude in work history

Physical Demands:

  • Must be able to use arms, hands, and fingers skillfully
  • Constant sitting for long periods of time
  • Must be agile and able to work efficiently in space limited areas
  • Consistently work at a productive pace
  • Must readily adapt to frequent treatment schedule changes

 

To apply please visit: https://www.visittoc.com/about-us/careers/

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