Service Manager - INTERNAL APPLICANTS ONLY at Target Housing

Internal Only: Service Manager

Location: Rotherham Services

Salary: £33,961 then yearly increments up to £38,752

Contract Type: Full-time, Permanent

Closing Date: Thursday 13th November 2025

*** Please note, we are only accepting Expressions of Interest for this position, please see below ***

About the Role

We’re looking for an experienced and compassionate Service Manager to join our dedicated team in Sheffield & Rotherham

As the Service Manager, you will provide strong, visible leaderships. You will be responsible for the day-to-day running of the service, supervising the team and promoting the service. This is an exciting opportunity for an experienced manager to make a meaningful contribution to our service and create a positive environment to encourage service users to feel empowered to achieve their personal goals and lead fulfilling lives.

General Tasks

• Be the main point of contact for staff, commissioners, and external agencies.
• Promote the service to a wide audience, building strong relationships with stakeholders.
• Monitor and improve service delivery, ensuring it meets high standards and supports recovery.
• Lead and supervise the Team Leader and Recovery Case Workers, fostering a culture of good practice.
• Oversee property and VOID management, including inspections, repairs, and tenancy transitions.
• Champion creative, trauma-informed approaches to reduce inequality and promote mental health recovery.
• Stay informed on mental health and learning disability pathways, policies, and best practices.
• Act as the safeguarding lead, ensuring safety and compliance across the service.

Requirements

• Educated to degree level in a relevant field (mental health, psychology, health and social care)
• Level 3 – 5 in management and/or coaching, or be willing to undertake
• An individual who embraces challenges enthusiastically
• An understand of the principles of Psychologically Informed Environments and Trauma Informed Practice
• At least 5 years’ experience of supporting people with multiple complex needs, particularly with mental health and learning disabilities
• At least 3 years' experience in the management of commissioned services
• Experience of building successful professional relationships with stakeholders
• Experience of writing reports
• Evidence of continuing professional development

Equality, Diversity and Inclusion

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident employer.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you.

If you have any questions about the role, please get in touch with Charlene Whitfield or Abby Hadfield for more information.

Please reach out to [email protected] for an Expression of Interest form. Once completed, please return to Abby Hadfield.