Patient Care Navigator II at Hospice of the Bluegrass Inc

Description

Patient Care Navigator II - FT

Bluegrass Care Navigators - Lexington, KY  

Schedule: Monday-Friday 8am-5pm

 At BCN we are committed to a work setting that treats all team members with fairness, dignity, and respect. We offer our team members an opportunity to grow, to develop professionally, and to work in a team environment. You can help our team make a lasting difference for our families. Join #TeamBCN where your work matters, and your time is valued.
 

We Offer:

• Competitive Pay
• Comprehensive benefits package
• Autonomy in your workday
• Flexible Schedules to support work/life balance (select positions)
• Mileage Reimbursement for work-related driving
• Up to 24 days of PTO accrued within the first year of employment
• 8 Paid Holidays (including day after Thanksgiving and Christmas Eve)
• Educational Assistance up to $3,000 per year & College Tuition Discounts
• Free Continuing Education Credits

About the role: 

This position is responsible to provide care coordination, admit patients in electronic medical record system, schedule patients, triage incoming calls/messages, and potentially travel with the provider to assist with home visits and/or patient need assessments. Assist Primary and Palliative Care Nurse when needed. Responsible for a variety of clerical and support duties including typing correspondence and documents, special projects, faxing, errands outside organizational office and other clerical support as required. Cross-cover palliative care service lines as needed. 

Requirements

• GED or High School Diploma; One-year certificate from college or technical school; or a minimum two years related experience and/or training; or equivalent combination of education and experience.
• Graduate from an accredited Medical Assistant Program (CMA) or registered Medical Assistant Program (RMA) and completion of a clinical externship. Medical Assistant Certification.
• Experience in primary care, geriatric care; hospice or palliative care preferred.
• Basic Life Support (BLS) certification preferred.
• Is self-directed with the ability to work with little supervision.
• Demonstrates the ability to work well with health care professionals and an interdisciplinary team.
• Ability to read and interpret documents, policies and procedures, procedural manuals, and operating instructions.
• Ability to write routine reports and correspondence.
• Professional oral and written communication skills with ability to speak effectively and interact with staff and community.
• Ability to interpret and apply understanding to carry out instructions furnished in written, oral, or diagram form.
• Knowledgeable of and proficient in a variety of computer programs including word processing and spreadsheets, including but not limited to Microsoft Excel, Word, and Power Point.
• Ability to operate various office equipment including computer, copier, facsimile machine.
• Current Kentucky driver’s license with unlimited access to a reliable vehicle.
• Employees will be expected to comply with Bluegrass Care Navigators Employee Health, infectious disease, and vaccination policies.