Psychiatry Program Coordinator at Community Health and Dental Care

Community Health and Dental Care

Announces Position Opening For

Psychiatry Program Coordinator

Reports to Behavioral Health and Social Services Program Director               

Full-time, Exempt

About CHDC

CHDC (Community Health and Dental Care, Inc.) is a quickly growing Community Health Center in Pennsylvania with locations in Pottstown, Barto, and Boyertown, providing care for all patients in our service area, regardless of insurance status or ability to pay.

Our staff put the care and well-being of our patients at the forefront of everything we do at CHDC.

About the Psychiatry Program Coordinator Position

The Psychiatry Program Coordinator provides direct support to the behavioral health and psychiatry team by coordinating patient care, managing referrals, and ensuring smooth communication between patients, providers, and care teams. This role plays a key part in patient engagement and continuity of care by managing scheduling, follow-up, and transitions between services. The coordinator ensures timely access to behavioral health and psychiatric care and supports high-quality, patient-centered service delivery.

Benefits Package

Competitive base salary, Medical Insurance, Dental and Vision Insurance, PTO Accrual, 401K Company Match, 12 Paid Holidays, Company paid life insurance, Employee Health Reimbursement Program, No PTO needed for employee preventative care appointments, Employee Assistance Program, employee discounts, summer picnic, and much more!

Duties include but are not limited to:

• Serve as the primary point of contact for patients receiving psychiatry and behavioral health services, providing compassionate and professional support. 
• Coordinate and schedule patient appointments for psychiatry and behavioral health providers. 
• Monitor daily schedules and patient flow to ensure efficiency and accuracy. 
• Perform outreach to patients who miss or cancel appointments to reschedule and identify any barriers to care. 
• Manage all behavioral health and psychiatry referrals, ensuring documentation, scheduling, and communication are completed in a timely and accurate manner. 
• Track referral status and communicate updates to providers and care team members. 
• Facilitate care coordination following hospitalizations, including scheduling follow-up appointments, and obtaining hospital discharge records and summaries. 
• Collaborate closely with primary care providers, behavioral health consultants, and care managers to support integrated care workflows. 
• Maintain detailed and accurate documentation in the electronic health record (EHR) for all scheduling, outreach, and coordination activities. 
• Support patients in connection with additional community resources as recommended by the care team. 
• Participate in team meetings, case reviews, and quality improvement activities related to behavioral health operations. 
• Assist with grant reporting. 
• Ensure all activities comply with HIPAA, confidentiality, and organizational standards.

Requirements:

Qualifications, Education, and Knowledge

• High school diploma or equivalent required.

Associate or bachelor’s degree in healthcare, behavioral health, psychology, social work, or related field preferred.

• Minimum of two years of experience in healthcare, behavioral health, or care coordination support role preferred.
• Experience working in outpatient behavioral health or integrated primary care setting strongly desired. 
• Knowledge of behavioral health services, referral management, and community mental health resources preferred.
• Attendance required at assigned CHDC site(s)

Our Mission

It is the mission of Community Health and Dental Care to identify gaps in health services and to ensure access to appropriate levels of care for all people in the service area regardless of their ability to pay. We are a non-profit health center that provides primary care medical and dental services to all regardless of insurance status. We accept patients with or without insurance and provide health care discounts based on income and family size using the federal poverty guidelines.

Our Vision

The vision of CHDC is to be the health care provider and employer of choice by establishing a culture that champions patient centered-care, promotes staff engagement, embraces the latest technology, and pursues partnerships and strategic alliances.

Our Values

Quality, Integrity, Respect, Teamwork, & Communication

Our History

Community Health and Dental Care was formed through the generous funding of the Pottstown Area Health and Wellness Foundation along with various local businesses. Our doors opened in October 2008 with 39 medical and dental patients seen that first week and we’ve grown to see thousands of medical and dental patients each year. As a non-profit community health center, we have been organized to become the patient’s medical home for preventive care and to promote overall well-being, thus reducing the number of emergency room visits.

CHDC is an equal opportunity employer. For more information about CHDC and its services, visit us online at www.ch-dc.org.