Patient Services Specialist I - CLC Pediatric ENT at UTMB Health

%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Times New Roman%26quot;,serif;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:107%;%22%3EPatient Services Specialist I – (Onsite)%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Times New Roman%26quot;,serif;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Co:p%3E %3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;line-height:normal;margin-bottom:9.0pt;vertical-align:middle;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Times New Roman%26quot;,serif;font-size:10.0pt;%22%3E%3Cspan style=%22mso-color-alt:windowtext;%22%3E%3Cstrong%3EMinimum Qualifications: %3C/strong%3EAssociate%3C/span%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E degree and no experience. An equivalent combination of education and experience relevant to the role may be considered for this position.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%26quot;Times New Roman%26quot;,serif;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Co:p%3E %3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;line-height:normal;margin-bottom:9.0pt;vertical-align:middle;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Times New Roman%26quot;,serif;font-size:10.0pt;%22%3E%3Cspan style=%22mso-color-alt:windowtext;%22%3E%3Cstrong%3EJob Summary/Description: %3C/strong%3E%3C/span%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3EThe Patient Services Specialist I, creates a positive patient experience by consistently exceeding expectations in customer service and patient care, by coordinating clerical and medical activities of a healthcare team, patient registration activities, and facilitating access to UTMB services for new and returning patients.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Times New Roman%26quot;,serif;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Co:p%3E %3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;line-height:normal;margin-bottom:0in;vertical-align:baseline;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Times New Roman%26quot;,serif;font-size:10.0pt;%22%3E%3Cspan style=%22mso-color-alt:windowtext;%22%3E%3Cstrong%3EJob Duties:%3C/strong%3E%3C/span%3E%3C/span%3E%3Cspan style=%22font-family:%26quot;Times New Roman%26quot;,serif;font-size:10.0pt;%22%3E%3Cstrong%3E%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;line-height:normal;margin-bottom:0in;vertical-align:baseline;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Times New Roman%26quot;,serif;font-size:10.0pt;%22%3E%3Cspan style=%22border:1.0pt none windowtext;mso-border-alt:none windowtext 0in;mso-fareast-font-family:%26quot;Times New Roman%26quot;;padding:0in;%22%3E%3Cstrong%3ECUSTOMER SERVICE:%3C/strong%3E%3C/span%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;line-height:normal;margin:0in 0in 0in 39.75pt;mso-list:l2 level1 lfo1;tab-stops:list .5in;text-indent:-.25in;vertical-align:baseline;%22%3E%3Cspan style=%22color:black;font-family:Symbol;font-size:10.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color:black;font-family:%26quot;Times New Roman%26quot;,serif;font-size:10.0pt;%22%3E%3Cspan style=%22border:1.0pt none windowtext;mso-border-alt:none windowtext 0in;mso-fareast-font-family:%26quot;Times New Roman%26quot;;padding:0in;%22%3EProvides high level customer service in all interactions with internal and external customers.%3C/span%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;line-height:normal;margin:0in 0in 0in 39.75pt;mso-list:l2 level1 lfo1;tab-stops:list .5in;text-indent:-.25in;vertical-align:baseline;%22%3E%3Cspan style=%22color:black;font-family:Symbol;font-size:10.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color:black;font-family:%26quot;Times New Roman%26quot;,serif;font-size:10.0pt;%22%3E%3Cspan style=%22border:1.0pt none windowtext;mso-border-alt:none windowtext 0in;mso-fareast-font-family:%26quot;Times New Roman%26quot;;padding:0in;%22%3EProvides direct, professional, and knowledgeable interactions with patients, physicians, referral sources, and the treatment team.%3C/span%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;line-height:normal;margin:0in 0in 0in 39.75pt;mso-background-themecolor:background1;mso-list:l2 level1 lfo1;tab-stops:list .5in;text-indent:-.25in;vertical-align:baseline;%22%3E%3Cspan style=%22color:black;font-family:Symbol;font-size:10.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color:black;font-family:%26quot;Times New Roman%26quot;,serif;font-size:10.0pt;%22%3E%3Cspan style=%22border:1.0pt none windowtext;mso-border-alt:none windowtext 0in;mso-fareast-font-family:%26quot;Times New Roman%26quot;;padding:0in;%22%3EAnswers calls accurately and with exceptional customer service at all times and ensure the caller’s needs are met.%3C/span%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;line-height:normal;margin:0in 0in 0in 39.75pt;mso-list:l2 level1 lfo1;tab-stops:list .5in;text-indent:-.25in;vertical-align:baseline;%22%3E%3Cspan style=%22color:black;font-family:Symbol;font-size:10.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color:black;font-family:%26quot;Times New Roman%26quot;,serif;font-size:10.0pt;%22%3E%3Cspan style=%22border:1.0pt none windowtext;mso-border-alt:none windowtext 0in;mso-fareast-font-family:%26quot;Times New Roman%26quot;;padding:0in;%22%3EEnsures calls are documented and triaged appropriately ensuring patient satisfaction and patient safety.%3C/span%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;line-height:normal;margin:0in 0in 0in 39.75pt;mso-list:l2 level1 lfo1;tab-stops:list .5in;text-indent:-.25in;vertical-align:baseline;%22%3E%3Cspan style=%22color:black;font-family:Symbol;font-size:10.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color:black;font-family:%26quot;Times New Roman%26quot;,serif;font-size:10.0pt;%22%3E%3Cspan style=%22border:1.0pt none windowtext;mso-border-alt:none windowtext 0in;mso-fareast-font-family:%26quot;Times New Roman%26quot;;padding:0in;%22%3EActs as patient advocate and liaisons with various departments to meet mutual goals.%3C/span%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;line-height:normal;margin:0in 0in 0in 39.75pt;mso-list:l2 level1 lfo1;tab-stops:list .5in;text-indent:-.25in;vertical-align:baseline;%22%3E%3Cspan style=%22color:black;font-family:Symbol;font-size:10.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color:black;font-family:%26quot;Times New Roman%26quot;,serif;font-size:10.0pt;%22%3E%3Cspan style=%22border:1.0pt none windowtext;mso-border-alt:none windowtext 0in;mso-fareast-font-family:%26quot;Times New Roman%26quot;;padding:0in;%22%3EAddresses concerns patients, provide service recovery, and escalates issues as needed.%3C/span%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;line-height:normal;margin-bottom:0in;vertical-align:baseline;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Times New Roman%26quot;,serif;font-size:10.0pt;%22%3E%3Cspan style=%22border:1.0pt none windowtext;mso-border-alt:none windowtext 0in;mso-fareast-font-family:%26quot;Times New Roman%26quot;;padding:0in;%22%3E%3Cstrong%3ESCHEDULING:%3C/strong%3E%3C/span%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;line-height:normal;margin:0in 0in 0in 39.75pt;mso-list:l0 level1 lfo2;tab-stops:list .5in;text-indent:-.25in;vertical-align:baseline;%22%3E%3Cspan style=%22color:black;font-family:Symbol;font-size:10.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color:black;font-family:%26quot;Times New Roman%26quot;,serif;font-size:10.0pt;%22%3E%3Cspan style=%22border:1.0pt none windowtext;mso-border-alt:none windowtext 0in;mso-fareast-font-family:%26quot;Times New Roman%26quot;;padding:0in;%22%3ESchedules appointments and completes reminder calls to patients for scheduled appointments.%3C/span%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;line-height:normal;margin:0in 0in 0in 39.75pt;mso-list:l0 level1 lfo2;tab-stops:list .5in;text-indent:-.25in;vertical-align:baseline;%22%3E%3Cspan style=%22color:black;font-family:Symbol;font-size:10.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color:black;font-family:%26quot;Times New Roman%26quot;,serif;font-size:10.0pt;%22%3E%3Cspan style=%22border:1.0pt none windowtext;mso-border-alt:none windowtext 0in;mso-fareast-font-family:%26quot;Times New Roman%26quot;;padding:0in;%22%3ECoordinates financial counseling for day surgery%3C/span%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;line-height:normal;margin:0in 0in 0in 39.75pt;mso-list:l0 level1 lfo2;tab-stops:list .5in;text-indent:-.25in;vertical-align:baseline;%22%3E%3Cspan style=%22color:black;font-family:Symbol;font-size:10.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color:black;font-family:%26quot;Times New Roman%26quot;,serif;font-size:10.0pt;%22%3E%3Cspan style=%22border:1.0pt none windowtext;mso-border-alt:none windowtext 0in;mso-fareast-font-family:%26quot;Times New Roman%26quot;;padding:0in;%22%3EEducates patient/responsible parties regarding the billing process and any additional financial responsibilities including third party benefits information.%3C/span%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;line-height:normal;margin:0in 0in 0in 39.75pt;mso-list:l0 level1 lfo2;tab-stops:list .5in;text-indent:-.25in;vertical-align:baseline;%22%3E%3Cspan style=%22color:black;font-family:Symbol;font-size:10.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color:black;font-family:%26quot;Times New Roman%26quot;,serif;font-size:10.0pt;%22%3E%3Cspan style=%22border:1.0pt none windowtext;mso-border-alt:none windowtext 0in;mso-fareast-font-family:%26quot;Times New Roman%26quot;;padding:0in;%22%3EProvides out of pocket cost estimates to patients and counsels patients about unpaid bills.%3C/span%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;line-height:normal;margin:0in 0in 0in 39.75pt;mso-list:l0 level1 lfo2;tab-stops:list .5in;text-indent:-.25in;vertical-align:baseline;%22%3E%3Cspan style=%22color:black;font-family:Symbol;font-size:10.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color:black;font-family:%26quot;Times New Roman%26quot;,serif;font-size:10.0pt;%22%3E%3Cspan style=%22border:1.0pt none windowtext;mso-border-alt:none windowtext 0in;mso-fareast-font-family:%26quot;Times New Roman%26quot;;padding:0in;%22%3EObtains future appointments at time of service for clinic follow-up, referrals, and ancillary services.%3C/span%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;line-height:normal;margin-bottom:0in;vertical-align:baseline;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Times New Roman%26quot;,serif;font-size:10.0pt;%22%3E%3Cspan style=%22border:1.0pt none windowtext;mso-border-alt:none windowtext 0in;mso-fareast-font-family:%26quot;Times New Roman%26quot;;padding:0in;%22%3E%3Cstrong%3EARRIVAL:%3C/strong%3E%3C/span%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;line-height:normal;margin:0in 0in 0in 39.75pt;mso-list:l1 level1 lfo3;tab-stops:list .5in;text-indent:-.25in;vertical-align:baseline;%22%3E%3Cspan style=%22color:black;font-family:Symbol;font-size:10.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color:black;font-family:%26quot;Times New Roman%26quot;,serif;font-size:10.0pt;%22%3E%3Cspan style=%22border:1.0pt none windowtext;mso-border-alt:none windowtext 0in;mso-fareast-font-family:%26quot;Times New Roman%26quot;;padding:0in;%22%3EPatients arrive and prepare paperwork/chart for visit.%3C/span%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;line-height:normal;margin:0in 0in 0in 39.75pt;mso-background-themecolor:background1;mso-list:l1 level1 lfo3;tab-stops:list .5in;text-indent:-.25in;vertical-align:baseline;%22%3E%3Cspan style=%22color:black;font-family:Symbol;font-size:10.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color:black;font-family:%26quot;Times New Roman%26quot;,serif;font-size:10.0pt;%22%3E%3Cspan style=%22border:1.0pt none windowtext;mso-border-alt:none windowtext 0in;mso-fareast-font-family:%26quot;Times New Roman%26quot;;padding:0in;%22%3EAppropriate receipts for all monies collected, tokens distributed, and deferments authorized.%3C/span%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;line-height:normal;margin-bottom:0in;vertical-align:baseline;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Times New Roman%26quot;,serif;font-size:10.0pt;%22%3E%3Cspan style=%22border:1.0pt none windowtext;mso-border-alt:none windowtext 0in;mso-fareast-font-family:%26quot;Times New Roman%26quot;;padding:0in;%22%3E%3Cstrong%3EREGISTRATION:%3C/strong%3E%3C/span%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;line-height:normal;margin:0in 0in 0in 39.75pt;mso-list:l3 level1 lfo4;tab-stops:list .5in;text-indent:-.25in;vertical-align:baseline;%22%3E%3Cspan style=%22color:black;font-family:Symbol;font-size:10.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color:black;font-family:%26quot;Times New Roman%26quot;,serif;font-size:10.0pt;%22%3E%3Cspan style=%22border:1.0pt none windowtext;mso-border-alt:none windowtext 0in;mso-fareast-font-family:%26quot;Times New Roman%26quot;;padding:0in;%22%3EVerifies, ensures eligibility, and pre-registers patients by obtaining patient demographics and third-party coverage(s) at every encounter.%3C/span%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;line-height:normal;margin:0in 0in 0in 39.75pt;mso-list:l3 level1 lfo4;tab-stops:list .5in;text-indent:-.25in;vertical-align:baseline;%22%3E%3Cspan style=%22color:black;font-family:Symbol;font-size:10.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color:black;font-family:%26quot;Times New Roman%26quot;,serif;font-size:10.0pt;%22%3E%3Cspan style=%22border:1.0pt none windowtext;mso-border-alt:none windowtext 0in;mso-fareast-font-family:%26quot;Times New Roman%26quot;;padding:0in;%22%3EObtains and documents information required for third party reimbursement.%3C/span%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;line-height:normal;margin:0in 0in 0in 39.75pt;mso-background-themecolor:background1;mso-list:l3 level1 lfo4;tab-stops:list .5in;text-indent:-.25in;vertical-align:baseline;%22%3E%3Cspan style=%22color:black;font-family:Symbol;font-size:10.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color:black;font-family:%26quot;Times New Roman%26quot;,serif;font-size:10.0pt;%22%3E%3Cspan style=%22border:1.0pt none windowtext;mso-border-alt:none windowtext 0in;mso-fareast-font-family:%26quot;Times New Roman%26quot;;padding:0in;%22%3EEnsures compliance with Medicare and third-party coverage.%3C/span%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;line-height:normal;margin:0in 0in 3.75pt 39.75pt;mso-list:l3 level1 lfo4;tab-stops:list .5in;text-indent:-.25in;vertical-align:baseline;%22%3E%3Cspan style=%22color:black;font-family:Symbol;font-size:10.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color:black;font-family:%26quot;Times New Roman%26quot;,serif;font-size:10.0pt;%22%3E%3Cspan style=%22border:1.0pt none windowtext;mso-border-alt:none windowtext 0in;mso-fareast-font-family:%26quot;Times New Roman%26quot;;padding:0in;%22%3ECommunicates with patient, referral source, UTMB physician and clinical staff regarding any obstacle to access or authorization.%3C/span%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%26quot;Times New Roman%26quot;,serif;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Co:p%3E %3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%26quot;Times New Roman%26quot;,serif;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Cstrong%3ESalary Range: %3C/strong%3EActual salary commensurate with experience or range if discussed and approved by the hiring authority.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%26quot;Times New Roman%26quot;,serif;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Cstrong%3E%3Co:p%3E %3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%26quot;Times New Roman%26quot;,serif;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Co:p%3E %3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%26quot;Times New Roman%26quot;,serif;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Cstrong%3EWork Schedule: %3C/strong%3EOn-site, Monday through Friday, 8am to 5pm, and as needed on occasion.%3Cstrong%3E%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Times New Roman%26quot;,serif;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Co:p%3E %3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E

Equal Employment Opportunity

UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a Federal Contractor, UTMB Health takes affirmative action to hire and advance protected veterans and individuals with disabilities.

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For application assistance, please email [email protected] 

Representatives are available Monday to Friday from 8am to 5pm CST

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