Office Staff Assistant III (OSA III) at City of Lompoc, CA
City of Lompoc, CA · Lompoc, United States Of America · Onsite
- Professional
- Office in Lompoc
About the Department
THIS RECRUITMENT IS TO ESTABLISH AN ELIGIBILITY LIST FOR A CURRENT VACANCY. Interested applicants must submit on-line application -- NO paper applications will be accepted. If you forget your password, have application login problems, or get an error message during the application process, please call the NeoGov helpline at 1-855-524-5627 for assistance.
The City reserves the right to stop accepting applications prior to the posted deadline if sufficient numbers of qualified applications are received. Therefore, applicants are encouraged to apply as early as possible. The recruitment is officially closed once it has been removed from the City's website.
The City reserves the right to stop accepting applications prior to the posted deadline if sufficient numbers of qualified applications are received. Therefore, applicants are encouraged to apply as early as possible. The recruitment is officially closed once it has been removed from the City's website.
This position will assist the Community Development and Utility Department.
CLERICAL POSITIONS:
***** Typing Certification Required *****
50 net words per minute
online typing certificates will be accepted
50 net words per minute
online typing certificates will be accepted
WORK SCHEDULE: This position follows a Monday through Friday 8 am to 5pm work schedule and is fully on-site at an assigned work location. Remote or hybrid work options are not available. Schedules are dependent upon operational needs and are subject to change.
CLASS CHARACTERISTICS: Office Staff Assistant (OSA) III - This is the journey-level office support position which requires substantial skills, independent judgment and discretion. At this level, duties are broader in scope and are performed within guidelines that require some interpretation. Employees perform clerical duties of a more difficult or more technical nature and typically will have some lead worker or sole responsibility for a major clerical function.
EXAMINATION PROCESS: Based upon screening of the City application, résumé, and responses to supplemental questions, applicants whose qualifications best meet the requirements of the position will be invited to the examination process. This process may include but is not limited to, panel interview, which consists of an evaluation of some of the essential knowledge, skills, abilities, and job-related experience listed below. Those candidates who pass the examination process are placed on an eligibility list from which the final selection will be made.
SELECTION PROCESS: As authorized by City policy, applicants being considered for hire in this position are subject to fingerprinting for purposes of investigating criminal history background, as part of the employment screening process. Appointment is subject to successful completion of a pre-employment medical examination (based upon job-related physical standards) by a City-designated physician.
Failure in any one part of the examination or selection processes will disqualify a candidate from further consideration.
Position Duties
The following duties are typical of this classification. Incumbents may not perform all of the duties and/or may be required to perform specific additional or different duties from those set forth below to address business needs and changing business practices.
- Receive and record telephone calls and route messages or calls to appropriate sources
- Receive callers in person, answering routine questions and providing readily available information
- Assist with office support by filing and indexing materials alphabetically and numerically, conducting simple file and record searches, operating copier machines to make copies and distribute materials as instructed, distributing and processing mail, typing a variety of short, routine materials, compiling and maintaining data for record keeping purposes, logging information, performing basic mathematical computations for record keeping purposes, may perform routine data entry
- Learn department and City policies and procedures
- Perform related work as required
- Assists public in person and by phone
- Directs calls and individuals to appropriate sources
- Assist citizens at the counter and answer questions related to department programs
- May assist public in completing forms, permits, licenses and applications
- Perform complex filing and record keeping duties and conduct file and record searches
- Process transactions and review documents for procedural or regulatory compliance
- Compute or verify data, fees or payments
- Enter and retrieve data from computer files and review computer printouts for accuracy
- Prepare memos, correspondence, reports from rough draft, machine dictation, written or verbal dictation using typewriter, word processing equipment and/or computer
- Monitor, gather and document information and data in accordance with program requirements
- May compile and maintain data for budgetary or purchasing purposes
- May prepare and coordinate distribution of payroll and personnel forms for department
- May coordinate and initiate travel and training arrangements for department personnel
- Operate a variety of office equipment and machinery with accuracy and skill
- Perform related work as required.
If you are unable to perform the essential functions of the position for which you are applying, either with or without reasonable accommodation, please notify Human Resources at (805) 875-8206.
Minimum Qualifications
License Required: Possession of a valid and appropriate California Driver's License may be required of some positions.
Potential Career Ladder: Experience gained by incumbents in this class can provide the knowledge, skills and abilities necessary to qualify for Office Staff Assistant IV.
Education and Experience: Any combination of training, education and experience which demonstrates an ability to perform the duties of the position. The typical qualifying entrance background is: Three years of responsible clerical and secretarial experience.
Knowledge of:
- Modern office methods and procedures
- Basic computer use and basic computer applications
- English usage, spelling and punctuation
- Basic math
- Filing systems and procedures
- Routine departmental policies and procedures
- Techniques for prioritizing and organizing work.
- Thorough knowledge of City policies and procedures
- Word processing/computer applications and office environment.
- Budget and purchasing procedures of the City
- General payroll and personnel procedures for the City
Ability to:
- Receive and give information over the telephone and in person in a courteous and effective manner
- Write legibly
- Perform basic mathematical calculations
- Drive safely, observing legal and defensive driving practices
- Understand and carry out oral and written instructions
- Establish and maintain effective relationships with other employees and the general public
- Learn specific office procedures and policies for a department
- Operate a variety of standard office equipment effectively and efficiently
- Perform general clerical work of average difficulty
- Work with minimal supervision
- Organize assignments and adapt to changing priorities
- Understand and adhere to stated oral and written instructions, communications, procedures, rules and regulations
- Type or operate a word processor or computer terminal at an acceptable rate of speed and accuracy to complete assignments
- Establish and maintain accurate records and reports
- Retrieve and prepare statistical data
- Keep moderately complex records
- Independently, accurately and effectively perform assigned tasks and duties following established procedures and program policies
- Compose and prepare letters and memoranda
- Comprehend, explain and adhere to statutes, rules and regulations
- Instruct and monitor work of other clerical employees
- Make decisions independently in accordance with established policies
- Type at 50 words per minute
Other Qualifications
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical: Strength category: Light-exert force to 20 pounds occasionally, or 10 pounds frequently, or negligible force constantly. May involve significant standing, walking, pushing and/or pulling. Frequent fingering, typing. Occasional to frequent standing; occasional walking, sitting, bending, stooping, pushing, pulling, handling, gripping, grasping, twisting at the waist, reaching at, above and below shoulder level, extending neck upward, downward and side to side, climbing stairs. On rare occasion, climbing ladders, crouching, kneeling. Vision: Visual acuity which could be corrected sufficiently to perform the essential functions of the position; average depth perception needed. Hearing: Effectively hear/comprehend oral instructions and communication.
Mental/Psychological: All Levels: Work cooperatively and interact appropriately with those contacted in the course of work, including the general public; respond quickly to changing priorities; communicate effectively orally; perform effective multi-tasking; work under pressure; work within deadlines. Utilize simple reading, writing and math skills; understand, remember and carry out simple job instructions. OSA III/IV Utilize complex reading, writing and math skills; understand, remember and carry out complex job instructions; train other workers; monitor and coordinate the work of others.
ENVIRONMENTAL CONDITIONS: Constantly works indoors. On rare occasion works outdoors. Frequent use of a computer. Occasionally drives motorized equipment/vehicles. Works both alone and with others.
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