- Professional
- Office in Chandler
Though this position is not currently open, we do anticipate hiring for this role in the near future. If you're interested in future opportunities with WGNSTAR, we encourage you to submit your application today. A member of our Talent Acquisition team will reach out if your qualifications align with the requirements of the position
Schedule: M-F Day Shift
Pay Rate: $105,000 Annually
Location: Chandler, AZ
Benefits: This position is eligible for WGNSTAR’s full benefits package, including Medical, Dental, Vision, and 401(k). Additional benefits are listed at the end of this posting.
Principal Duties and Responsibilities:
- Coordinates project activities from inception to completion with account management, order entry, human resource, planning, customer, procurement and engineering utilizing both Watlow and Customer systems.
- Manages and maintains the installation schedule, including regular review with the customer and Watlow management to ensure timely and efficient delivery of services
- Directly responsible for installation technicians team production, schedule and efficiency
- Linkage with customer and other trades to resolve obstruction issues and delays in scheduling.
- Revises installation schedules and priorities as result of an evolving project schedule
- Forecasts operational maintenance with increasing cost effectiveness with Regional Field Services Manager
- Reviews and analyzes installations, quality control, maintenance, and operational reports to determine causes of nonconformity with product specifications and operating or installation problems
- Responsible for promoting a safety culture, ensuring that all safety requirements and training needs are met, managing safety incidents, compliance, and reporting both internally and to the customer
- Oversees all aspects of managing the employees on the team, including: recruiting, training, coaching and development
- Collaborates with other corporate functions, including Finance, Safety, Engineering, Sales, Manufacturing, and Supply Chain to drive continuous improvement and improve efficiency
- 5+ years’ experience managing a field service team of 20+ team members
- Must be in the Phoenix Area, or Ocotillo, AZ
- Field experience working in a Semiconductor Sub-Fab
- Project Management experience (Lean or Greenfield a plus)
- OSHA 30 certification
- Intermediate Proficiency with Excel, PowerPoint and other Microsoft Products
- Intermediate Proficiency in reading, writing, and analyzing blueprints
- Demonstrated proficiency in managing customer relationships at multiple levels within the customer organization
May be required to walk up to 5+miles per day, able to be on feet for 8-10 hrs at a time, ability to bend, twist, push/pull, crouch, kneel in confined spaces, work at heights, on a ladder, and lift up to 50 pounds. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Additional Benefits: Paid Vacation, Select Holidays, Overtime Opportunities, On-site Facilities & Career Development Opportunities.
The people who thrive most at WGNSTAR are those individuals who perform well in a team environment, enjoy interacting and engaging with several different stakeholders, and adapt quickly to changing environments, while leveraging their skills, quality, and knowledge to drive themselves and their teams towards continuous improvement and success.
This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Apply Now