Assistant General Manager at Pittsburgh Improv

Description

Are you looking for a new opportunity in entertainment? The Pittsburgh Improv is seeking a passionate Assistant General Manager to join our operations team! Candidates with experience in live venue entertainment, hospitality, and management are encouraged to apply. (Background in comedy a HUGE plus!)

The Assistant General Manager will serve as the General Manager’s right hand, ensuring that day-today business operations run smoothly end efficiently. The Assistant General Manager should be experienced in a supervisory role and must be able to competently perform duties in the absence of the General Manager.

Job Duties:

• Have a passion for hospitality and an entrepreneurial spirit!
• Must love taking care of guests and team members! The most important aspect of your job will be taking care of others!
• Oversee, train, and recruit front of house staff for day-to-day operations with a focus on floor presence and customer service.
• Ensure all operational staffing and event related activities are handled in a professional, safe, courteous, and cost-effective manner.
• Ensure all company policy and procedures, federal/state/local codes and laws, including landlord related regulations, are followed.
• Develop, discipline, counsel, and evaluate managers, supervisors and employees according to policies and procedures.
• Maintain team member morale and address all concerns with care and efficiency. 
• Manage overall repairs and maintenance of the venue.
• Partner with Special Events, Back of House, and service staff to create exceptional experiences for the guest. 
• Other tasks assigned by the General Manager.

Requirements

• Minimum 3 years in a leadership role within a restaurant, nightclub or similar related position within the event management industry. 
• Excellent communication and interpersonal skills.
• Must be polished, professional, friendly, the ability to multitask and take initiative in a fast-paced, high pressure, deadline driven environment. 
• Must be 21 years of age or older.
• ServSafe Food Handler Card ensuring compliance with any county or state requirements.
• Ability to work flexible hours, especially nights, weekends, and holidays.