Technical Project Manager at eClerx Services Ltd

Technical Project Manager

Location: New York, US

Type: Full-time

Department:  Technology

Summary

eClerx is seeking a skilled Project Manager with experience collaborating with Technology, Operations, Finance, Testing and external Vendor teams to drive the successful deployment of specific transformation initiatives, as well as standing up our tax operations team from our India Delivery center. This role is embedded within the Tax Operations / Information Reporting group at one of our premier clients, a leading global financial institution.

As Project Manager, you will work cross-functionally with teams including Finance, Tax, Tax Operations, Technology, Product Delivery, and other Operations groups. Your primary responsibilities will include overseeing, coordinating and driving project execution, testing and target operating model activities to ensure seamless implementation of strategic initiatives, as well as overseeing our Tax Operations team in RTB activities

Responsibilities

• Work with IT, India delivery teams, tax operations and external vendors to build system integrations between disparate systems. 

• Quickly gain understanding of current state tax ops operating model and identify regulatory risks and operational inefficiencies.

• Work with client stakeholders in finance, tax and technology to develop target state tax ops operating model (people, process, technology)

• Manage project plans across change initiatives and QA associated deliverables

• Manage eClerx Delivery team across the client’s change initiatives with tax operations

• Manage eClerx Tax Ops team through BAU processes assigned by the client; includes meeting critical tax filing deadlines

• Assess value, develop cases, and prioritize stories, epics and themes to ensure work focuses on those with maximum value that are aligned with product strategy

• Develop and communicate testing approach and present plans to stakeholders

• Coordinate with release management team on test cycle schedule and testing readiness

• Analyze and create test scenarios/scripts for user acceptance and regression testing based on functional specifications and business requirements

• Lead user acceptance testers in test preparation, planning and execution efforts 

• Assist testers in documentation of test results and ensure the test requirements are met

• Identify project risks and defects and develop mitigation plans and workarounds as necessary

• Update and maintain inventory of test scripts developed for each project release and regression testing to ensure alignment with the current system functionality

• Partner with technology to develop automated tests

• Investigate issues, bugs, and feedback as they arise.

• Provide regular reporting of testing progress and results and status of deliverables

• Oversee defect management

• Perform ad hoc testing, as necessary

   

Eligibility Requirements

• 10+ years professional experience in financial services with significant project management experience in transformation initiatives

• Experience in managing multiple teams in parallel (e.g., CTB and/or RTB initiatives)

• Some exposure to finance, tax or accounting at a financial services firm

• Previous experience with SIT, UAT and regression testing

• Knowledge of testing life cycle

• Experience in Agile and Waterfall SDLC methodologies preferred

• Experience in program coordination and administration

• Experience of managing projects, or exposure to the end-to-end project lifecycle, or managing substantial parts of the project lifecycle 

• Experience of working within a structured project management framework

• Knowledge of project management tools and techniques 

• Experience in managing stakeholders and stakeholder communications (written and verbal)

Desired Skills/Traits

• Strategic Thinker (ability to conceive of potential target state operating models based on analyzing the current state)

• Quick self-starter, proactive attitude with ability to work in a fast-changing environment across international locations 

• Strong verbal and written communications skills with an ability to express complex technical concepts in business terms and to report to management

• Skill at managing stakeholder groups and balancing diplomacy and tact with assertiveness 

• Have excellent interpersonal skills necessary to work effectively with colleagues

• Have the ability to facilitate meetings among stakeholders with diverse points of view

• Works well in undefined situations

• Intellectually curious, growth mindset

In the US, the target base salary for this role is $150K-$175K Compensation is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geography. We expect the majority of candidates who are offered roles at our company to fall throughout the range based on these factors

What We Offer

• Competitive salary and performance bonuses

• Flexible working hours 

• Career growth opportunities and ongoing training

• Inclusive, supportive company culture

How to Apply

• Click "Apply Now" to submit your resume through our career site

• Be sure to include any relevant experience that aligns with the role.

• Qualified candidates will be contacted by a member of our recruitment team for next steps

About eClerx

eClerx is a leading provider of productized services, bringing together people, technology and domain expertise to amplify business results.​

The firm provides business process management, automation, and analytics services to a number of Fortune 2000 enterprises, including some of the world’s leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies. Incorporated in 2000, eClerx is traded on both the Bombay and National Stock Exchanges of India. The firm employs more than 19,000 people across Australia, Canada, France, Germany, Switzerland, Egypt. India, Italy, Netherlands, Peru, Philippines, Singapore, Thailand, the UK, and the USA.

For more information, visit www.eclerx.com  

You can also find us on:

https://www.linkedin.com/company/eclerx/ 

https://www.indeed.com/cmp/Eclerx/about

https://www.glassdoor.com/eClerx

eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. We are also committed to protecting and safeguarding your personal data. Please find our policy here