Back of House Team Lead | Wings Event Center at Greenleaf Hospitality Group

A Look Into Working at Wings Event Center

Working at Wings Event Center is an exciting opportunity to be part of a vibrant team that brings a variety of high-energy events to life, from thrilling hockey games to captivating concerts and community expos. Employees thrive in a dynamic, fast-paced environment where every day presents new challenges and experiences. Wings Event Center fosters a collaborative atmosphere, offering competitive benefits and opportunities for growth and development while ensuring that each team member plays a crucial role in creating unforgettable moments for guests. Join Wings Event Center and be at the heart of the action!

What You’ll Be Doing

May include, but not limited to:

• Carry out tasks assigned by the F&B Manager or Supervisor, and delegate responsibilities to team members as appropriate to ensure efficient service operations.
• Read, interpret, and execute Banquet Event Orders (BEOs) and Production Sheets to effectively stage, set, and prepare event spaces with the proper catering equipment.
• Supervise the preparation and service of food and beverages, ensuring a friendly, efficient, and professional guest experience.
• Operate and oversee food & beverage stands in compliance with all Health Codes, safety regulations, and policies.
• Support culinary operations by assisting chefs with food preparation, cooking, and catering need.
• Ensure smooth closing procedures, including proper shutdown of operations and securing of the warehouse at the end of each shift.
• Assist with inventory management, requisitions, and cost-control measures to maintain efficiency and reduce waste.
• Oversee requisition processes, ensuring all orders are completed accurately and stored properly.
• Assist with post-event financial responsibilities, including counting banks and reconciling transactions.
• Maintain a strong working knowledge of the BEO system, catering operations, and scheduled group events.
• Execute timely and detail-oriented setups for daily and weekly functions.
• Collaborate effectively with other departments, adapting to workflow changes and shifting priorities as needed.
• Uphold all Greenleaf Hospitality Group policies and procedures, setting the standard for professionalism and accountability

What You Need for this Position

• Demonstrated excellence in customer service, with the ability to create positive guest experiences and lead by example.
• Flexible availability, including evenings, late nights, weekends, and holidays, to support business needs.
• Stamina to remain on your feet and actively engaged for extended periods (8+ hours).
• Positive, professional, and approachable demeanor under all circumstances.
• Physical ability to stoop, bend, and safely lift and carry up to 40 pounds.
• Knowledge of and adherence to safety, sanitation, and health code standards, including safe handling of chemicals and equipment.
• Consistent ability to perform and oversee repetitive motion tasks with efficiency and accuracy.
• Commitment to fostering a safe, clean, and welcoming work environment for both guests and team members

What's in it for You

• Robust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per year
• Health and Wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc.
• 10% Discount on GHG outlets
• Shift meal provided per day
• Discounted hotel rates at Choice Hotels worldwide
• Parental Leave Program (Full-Time Option)
• 401K with 100% match up to 3% (Full-Time option)
• Medical/Dental/Vision  (Full-Time option)

Top Reasons to Work With GHG

• We are one of the Nation's 101 Best and Brightest Companies to work for
• You’ll have the opportunity to work with a team that is fun, high-energy, and passionate 
• You will utilize your skills and experience at amazing venue!