- Junior
- Office in Charleston
Position Summary:
The primary role of the Head Houseman is responsible for supervising the set-up and breakdown of banquet and event spaces in a hotel, conference center, or other event venue. While no job description can possibly provide a comprehensive list of job duties, the following is a summary of the major responsibilities for the position.
Duties/Responsibilities:
Direct and verify the proper set-up and breakdown of all function areas as required by banquet event orders
Work closely with Audio Visual, Conference Services, and Banquet Service staff to ensure total compliance with function organizers' needs.
Ensure that all meeting rooms are refreshed on breaks.
Monitor the Banquet, Catering, and Meeting room facilities for any Housekeeping or Engineering needs and report deficiencies to appropriate department.
Monitor inventories of all required materials and order as necessary
Uphold all company and departmental standards and policies by holding all staff accountable fairly and consistently.
Schedule staff in accordance with labor standards
Monitor and verify employee time for payroll and overtime purposes on a weekly basis.
Oversee the training of all new hires in accordance with the Task Inventory/Task Breakdowns
Monitor the Banquet House person and the cleanliness of all function space.
Develop diagrams for functions as necessary and to the function sheet specifications.
Must be able to make decisions on the spot using sound judgment and coordinate the movement of equipment to multiple locations.
Maintain a thorough knowledge of current guest services, activities, dining options, shops, local attractions, and historical information regarding Sea Island and the surrounding area to answer any questions guests may have to the best of one’s ability.
Maintains cleanliness and organization in all work areas.
Uphold appropriate departmental standards of quality/timing.
Uphold and ensure compliance with all company and departmental policies and procedures.
Report all equipment problems and maintenance issues, known safety hazards, or unsafe practices and procedures to supervisor immediately.
Attends all scheduled employee meetings and brings suggestions for improvement.
Willing and timely execution of other duties as delegated by leadership.
Required Skills/Abilities:
Previous experience in event set-up and supervision.
Strong leadership and interpersonal skills.
Excellent organizational and time management abilities.
Attention to detail and a commitment to maintaining high standards.
Education and Experience:
High school diploma or equivalent.
Physical Requirements:
The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job:
Must be able to lift equipment, supplies, etc. of at least 30 pounds.
Ability to kneel, crouch, squat, climb, stand, sit, balance, reach, bend, push, pull and walk for prolonged periods.
Must be able to resolve problems, handle conflict, and make effective decisions under pressure.
The role may require extended periods of time on your feet, especially during peak hotel hours or events.
Clear vision is important for reading reports, analyzing data, and overseeing Concierge activities.
Good hearing is necessary for effective communication with colleagues, guests, and stakeholders.
Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
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BHC is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and are not based on race, color, sex (including pregnancy, childbirth, and related medical conditions), citizenship status, national origin, ancestry, gender identity or expression, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, uniformed service, political affiliation, genetic information, or any other factor or characteristic protected by applicable law. BHC participates in E-Verify.
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