Accounts Receivable Analyst I at GreenWaste
GreenWaste · San Jose, United States Of America · Onsite
- Professional
- Office in San Jose
Title: Accounts Receivable Analyst I
FLSA Status: Non-Exempt
Reports To: Accounts Receivable Supervisor
Department: Corporate
Pay: $30-$33/hr.
About the Company:
GreenWaste has been an industry leader in recycling and waste diversion for more than 35 years and is on a growth trajectory after private equity investment in 2021. Our business was founded on principles of environmental sustainability, and innovation is a cornerstone of our ongoing operations and growth strategy. GreenWaste specializes in all aspects of material collection, processing, and sales, tailoring our service offerings to the unique needs of our customers and communities, and helping to shape the evolution of the solid waste and recycling industry. We work directly with 20+ municipalities and 50+ jurisdictions, operate highly regulated facilities in 10+ locations, and have 1,000+ employees.
We are seeking an experienced, successful, and engaged Accounts Receivable Analyst I to join our team. This position is expected to work out of our office at 2540 N 1st St, San Jose, CA and limited job-related travel may be required.
Position Summary:
GreenWaste is seeking an Accounts Receivable Analyst I to support financial operations across one or more facilities. This role is responsible for ensuring accurate recording, processing, and reconciliation of customer-related financial transactions. Key duties include managing billing processes, generating and reviewing invoices, resolving billing discrepancies, and supporting collection efforts. The ideal candidate will maintain a high level of accuracy and timeliness in customer account management while collaborating closely with internal teams to ensure smooth financial operations.
Essential Functions and Responsibilities:
- Prepare and issue customer invoices.
- Ensure invoices are accurate and comply with contractual agreements.
- Record incoming payments via cash, checks, credit cards, lockbox, and ACH deposits.
- Apply payments accurately to customer accounts.
- Process refunds through checks or credit cards as needed.
- Update and manage customer records and contact information.
- Communicate professionally with clients regarding billing inquiries and payment issues.
- Reconcile discrepancies between payments received and invoiced amounts.
- Investigate and resolve disputes or inconsistencies in customer accounts.
- Collaborate with sales and customer service teams to address payment concerns.
- Generate aging reports to monitor outstanding balances by aging categories (e.g., 30, 60, 90+ days)
- Analyze payment trends and provide performance insights to management.
- Track and report key AR metrics such as Days Sales Outstanding (DSO), collection effectiveness, and bad debt ratios.
- Initiate collection efforts through phone calls, emails, and written correspondence.
- Recommend accounts for escalation, payment plans, or write-offs as appropriate.
- Maintain proper documentation for audits and compliance.
- Provide documentation and clarification for internal and external audits related to receivables.
- Utilize accounting software and ERP systems to manage receivables.
- Participate in month-end close activities, including journal entries and account reconciliations.
- Reconcile AR transactions with bank statements and internal ledgers.
- Post adjusting entries to correct valid or invalid transactions.
- Flexibility to take on ad-hoc projects and perform as back-up in other areas of the accounting department as needed.
Knowledge, Skills, and Abilities:
- Solid understanding of general accounting principles, practices, terminology, and procedures.
- Intermediate computer skills with strong proficiency in Microsoft Excel.
- Familiarity with accounting and ERP systems; experience with Tower/AMCS and Microsoft Business Central preferred.
- Proven ability to identify and resolve issues efficiently, with appropriate escalation when necessary.
- Effective verbal and written communication skills for professional interactions with internal teams and external clients.
- Strong collaboration and relationship-building abilities across departments and with customers.
Qualifications:
- 2-5 years of accounting experience
- Bachelor's degree in accounting, Finance, or a related field — or equivalent professional experience in lieu of a degree
- Proficient in advanced Excel functions, including PivotTables and XLOOKUP
Language Skill:
- Proficiency in English
Physical Demands:
- Requires the ability to handle material weighing up to 25 lbs. or more upon request.
Work Environment:
The available Accounts Receivable Analyst I position is a full-time non-exempt position. The typical work week is Monday – Friday from 8am-5pm.
The position is on-site five days per week.
This position may include driving to other facilities, and employees will be provided with access to a shared pool vehicle or reimbursed according to federal standards for mileage.
Compensation and Benefits
Financial compensation will be commensurate with applicable experience. GreenWaste offers a competitive benefits package, including paid time off, holiday pay, 401K benefits, FSA, and full employee coverage for medical, dental and vision insurance.
GreenWaste provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, and/or local laws.
