Medical Records at Grace Health

This person is responsible for completing all filing and handling other medical record responsibilities on a daily basis.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Ensure that all faxes and materials pertinent to patient charts are scanned and/or filed in an accurate and timely manner.
• Ensure that patient documents and health records are filed and maintained.
• File incoming faxes for all Grace Community Health Center locations.
• Complete order tracking, order management and protocol from received mail and faxes.
• Scan documents to server for billing company.
• File and manage health information document batches through incoming faxes.
• Answer telephone calls courteously and direct calls appropriately.
• Answer calls referring to medical records/health information.
• Pick up outgoing mail in providers offices.
• Sort and deliver incoming postal mail.
• Process release of medical record requests.
• One-to-one contact with providers and clinical staff.
• Perform all other duties as assigned.

OTHER ESSENTIAL DUTIES and RESPONSIBILITIES:

• Grace Health recognizes that managing patient care is a team effort that involves clinical and non-clinical staff.  All employees must embrace a team-based approach to patient care and understand that each role is important to our success. 
• Team members must demonstrate excellent team communication and coordination to provide quality patient care.
• Care coordination includes communicating with community organizations, health plans, facilities, and specialists.
• Care team members understand and embrace the concept of population management and proactively address the needs of patients and families served by this practice. 
• Team members must demonstrate skill and knowledge related to effective communication with vulnerable patient populations.
• Team members must participate in Continuous Quality Improvement activities within the organization to ensure patients receive high quality care.
• All team members will be involved in the process of improving quality incomes.
• Team members will participate in the review and evaluation processes of practice performance and help to identify opportunities for improvement.
• Team members will participate in Grace Health's advocacy program.

EDUCATION and/or EXPERIENCE: 

Must have completed high school.  Experience in medical records is very helpful.

BENEFITS:

• Safe harbor 401(k) with match potential
• Paid time off
• Family friendly work environment
• Health insurance
  • Wellness program
  • Health savings account
  • Pharmacy benefit
  • Employee visits for medical services
• Dental insurance
• Vision insurance
• Life Insurance
• STD/LTD
• EAP & Work life services
• Voluntary benefits
• Hospital indemnity