- Professional
- Office in Billerica
Position Summary
The HR Generalist plays a key role in supporting all aspects of the employee lifecycle, ensuring a positive and compliant workplace experience. This role manages day-to-day HR operations including payroll processing, benefits administration, employee relations, compliance, and onboarding/offboarding. The ideal candidate is detail-oriented, people-focused, and capable of managing the administrative HR functions in a fast-paced environment.
This role is full-time in person in the Billerica, MA office.
Key Responsibilities
Payroll & HRIS Administration
- Process biweekly payroll accurately and timely for all employees.
- Maintain payroll records and ensure compliance with federal, state, and local regulations.
- Serve as the primary point of contact for payroll inquiries and issue resolution.
- Manage employee data and updates within the HRIS and payroll systems.
- Partner with Finance to reconcile payroll and support year-end tax filings (W-2, 1095-C, etc.).
Recruitment & Onboarding
- Assist hiring managers with job postings, candidate screening, and interview coordination.
- Prepare offer letters and facilitate smooth onboarding for new hires.
- Coordinate orientation programs and maintain up-to-date employee files.
Employee Relations & Engagement
- Serve as a trusted point of contact for employee questions and workplace concerns.
- Support performance management, corrective actions, and policy enforcement with consistency and confidentiality.
- Assist in promoting employee engagement initiatives and company culture programs.
Benefits Administration
- Administer benefits enrollment, changes, and terminations; ensure timely processing with carriers.
- Assist employees with benefits questions and escalate complex issues as needed.
- Support open enrollment planning, communication, and execution.
Compliance & Reporting
- Maintain compliance with federal, state, and local employment laws and regulations.
- Maintain and update company handbook, company holiday schedule, etc.
- Assist with audits, reporting, and documentation (EEO, ACA, OSHA, etc.).
- Recommend process improvements to ensure HR operations remain efficient and compliant.
Other
- Order necessary office and kitchen supplies.
Qualifications
- Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience).
- 4-5 years of progressive HR experience, including payroll processing.
- Working knowledge of HRIS and payroll systems (ADP Workforce Now strongly preferred).
- Strong understanding of employment laws and payroll regulations.
- Familiarity with multi-state payroll processing.
- Excellent attention to detail, organization, and communication skills.
- Ability to handle confidential information with discretion.