Annual Giving Manager at Cherryhealth

Welcome to Cherry Health - video about Cherry Health

OVERVIEW OF POSITION:

The Annual Giving Manager plays a key role in relationship and fund development for Cherry Health Foundation, leading and executing best practices, as well as creative, annual fund strategies.  This includes each aspect of the fundraising cycle including event strategies, plus all Foundation-related communications.

This position is responsible for Cherry Health Foundation’s annual giving program – designing and executing comprehensive strategies for solicitation and non-solicitation activities to advance philanthropic support of Cherry Health’s mission using a relationship-based fundraising philosophy.  The position requires a high level of involvement and commitment to establishing and maintaining positive, professional relationships with donors, colleagues, fundraising volunteers, and patients.

Must adhere to the organizational Policies, Procedures, Code of Ethics, and all licensing and accreditation standards of the position.  Must represent the organization’s Mission in all actions and communications.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Collaborate with the Foundation Director to determine annual giving objectives and strategize fundraising and stewardship efforts, then create detailed plans to meet objectives, analyze return on investments, identify opportunities, and adapt strategies as needed.
• Initiate and manage all aspects of annual giving to meet fundraising targets, including direct mail and face-to-face, and digital solicitations, implementing administrative and donor-related activities, managing the annual employee giving campaign, and preparing some annual fund-related grant proposals (excluding government grants) and reports.
• Cultivate, solicit, and steward individual and charitable group donors for annual giving including major donations to generate new, renewed, and increased revenue, coordinating with and engaging the Foundation Director as required.
• Serve as the Foundation’s “investigative reporter” sourcing stories and data to lead, write, and edit a multimedia stakeholder communications program (e.g., newsletters, appeals, thank-you' s , digital content, etc.) including full execution of hard-copy communications (i.e., identifying recipients and segments, engaging leadership in personalization activities, and working with the printer/mailer to produce and distribute).
• Collaborate with the Foundation Director and/or Corporate Giving & Events Manager, as applicable, to design and execute face-to-face donor cultivation strategies including, but not limited to, tours, one-on-one meetings, and donor-centered “insider” activities.
• Implement and manage ongoing personal/written/phone contact with existing and potential donors, utilizing Foundation Director, Foundation Board members, and leadership staff as assigned ensuring each have appropriate tools, training, and support to be effective and efficient in their work to achieve the organization’s goals.
• Perform other duties as assigned.

SKILLS / KNOWLEDGE / ABILITIES:

• Creative and effective fund development skills with strong donor pipeline development, direct mail as well as in-person solicitation skills, and relationship management through fundraising cycle, including authoring gift proposals.
• Professional presentation, with excellent verbal, written, and interpersonal communication skills.
• Demonstrated ability to develop and maintain effective working relationships with diverse groups of people (e.g., donors, board members, staff, and patients) in a way that engenders trust and confidence.
• Excellent organizational skills, time management, and follow-through, with accuracy and attention to detail while managing facets of multiple projects.
• Team orientation and self-direction, with the ability to work independently and effectively with minimal supervision in a small office environment.
• Working knowledge of MS Office Suite, digital communications platforms (e.g., Constant Contact), the Internet, prospect research, social media, and donor or relationship database management (i.e., CRM).  Graphic design skills helpful.
• Demonstrated ability to leverage CRM and data for individual and team use.
• Demonstrated ability to handle donor interest and personal information with tact and sensitivity, in a confidential manner.
• Ability to set and meet realistic goals, establish work priorities, organize people and materials to reach goals, handle pressure well, and evaluate and report results.
• Ability to multi-task while handling work expectations including telephone, basic office machines, reading, writing, typing, computer/data entry, and occasional evenings and weekends.
• Ability to occasionally travel between multiple job sites/locations.

KEY VALUES:

• Collaboration
• Customer Service
• Innovation
• Integrity
• Professionalism

EDUCATION / LICENSES / CERTIFICATES:

• High school diploma or GED required.
• Bachelor’s degree, from an accredited college/university, in communications or nonprofit management preferred; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job listed above. 

EXPERIENCE:

• Three or more consecutive years’ experience of increasingly successful fund development and/or management with working knowledge of best practices required.
• Experience recruiting, organizing, and managing various fundraising project and goal-specific volunteers preferred.
• Project management experience preferred.

Who we are:

Cherry Health, Michigan’s largest Federally Qualified Health Center (FQHC), operates in six counties across the state, is based in Grand Rapids. With a team of more than 800 health care professionals at 20 locations, Cherry Health focuses on removing barriers, expanding access, and delivering comprehensive quality health care services to underserved communities, regardless of an individual’s insurance status or ability to pay. We provide primary care, dental, vision, behavioral health, pharmacy services, substance abuse services, residential re-entry services, school-based health centers and more.

Our Mission: 

Cherry Health improves the health and wellness of individuals by providing comprehensive primary and behavioral health care while encouraging access by those who are underserved.

Our Vision: 

Our community will be healthier because we will seek out and welcome those who need our services. All will be treated as family with integrated, coordinated care to improve health and personal well-being.

Our Values:

• Collaboration – Support the Cherry Health mission by encouraging teamwork to accomplish organizational goals.
• Customer Service – Serve internal and external customers in a welcoming manner with compassionate care.
• Innovation – Embrace creativity to improve patient care and workplace efficiency while remaining curious and open to learning.
• Integrity – Uphold the highest ethical standards by being honest and trustworthy.
• Professionalism – Create a positive work environment where we care accountable for our decision, our action and the results.

Benefits:

Cherry Health has excellent benefit offerings dependent on employment status.  Check out a sample of the benefits available to our team members below!

• Loan repayment through the NHSC and Michigan State Loan Repayment Program for select roles
• Medical, Dental and Vision Insurance for you and your family
• Generous Paid Time Off benefit – 4 weeks per year for full time
• Paid holidays - 8 full day paid holidays (Including Black Friday!) and 2 half day paid holidays!
• 403(b) Retirement Savings Plan with generous employer match - $ for $ match up to 5% 
• MET and MESP 529 Savings Plans
• Pet Insurance!
• Employee Assistance Program  

Our policy is to offer all employees and applicants for employment equal opportunity without regard to race, color, religion, gender, national origin, age, disability, genetic information, marital status, height, weight, sexual orientation, gender identity, or status as a covered veteran in accordance with applicable federal, state and local laws, or any other protected category.