Salesforce Marketing Cloud Consultant (London, GB) at Capgemini

About the job you’re considering

Capgemini work with some of the world’s largest brands, in some of the most interesting and complex projects posed in modern IT. The Salesforce Delivery Unit is one of the fastest growing areas within Capgemini UK and focuses on helping our clients achieve business value through the use of Salesforce.com, the world’s number one cloud based CRM (Customer Relationship Management) solution.

You’ll be working across a wide spectrum of industry sectors, from Consumer Products, Automotive to Telecommunications. You’ll be working with our clients to transform their business using the Salesforce.com platform supported by the one of the largest eco system of Salesforce apps. You’ll experience variety, one day you could be working with the client to understand their business requirements, the next day you may start building a proof of concept with a development team moving onto developing the final solution that may be used by thousands of end users.

Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.

If you are successfully offered this position, you will go through a series of pre-employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service)

Your role

Working closely with clients, you’ll analyse exactly what they need. Then you’ll design and develop the right solution to exceed their expectations using your technical Salesforce Marketing configuration and coding experience. But whatever the project, you’ll indulge your passion for Salesforce, CRM and Marketing Automation and your love of exploring ideas. And qualities like these will help you become the person clients turn to when they face their most complex challenges.

• You’ll be working very closely with our clients to understand their Marketing Automation strategy and requirements, developing the solution in Salesforce Marketing Cloud and will be confident working with Marketing Cloud, understanding data points, writing data queries in SQL, utilising HTML email templates and Ampscript, and configuring Marketing Cloud Connector with Salesforce Service Cloud. we’ll support you through a Salesforce certification plan, investing in your development so you’re always at the top of your game

• You’ll be working within the Marketing Cloud platform and can talk confidently with CRM and Marketing senior executives, being able to demonstrate the Salesforce capabilities and the art of the possible

• You’ll spend a good proportion of your time face to face with our clients, so we’ll help to develop your professional communication, presentation and design thinking capabilities

• You’ll be confident working both on your own and as part of a wider team of Salesforce Marketing cloud developers and architects to deliver low level designs that align both with the client business needs and the architecture of Salesforce Marketing Cloud

• You will have a basic understanding of Salesforce Data 360 (Data Cloud), it’s capabilities and functionality and also have basic understanding of AI and being able to leverage this within solutions

You can bring your whole self to work. At Capgemini building an inclusive future is part of everyday life and will be part of your working reality. We have built a representative and welcoming environment, for everyone.

Your skills and experience

•You’ll have at least 4+ years of Salesforce Marketing Cloud experience covering one or more of the main clouds, Sales or Service. Marketing Cloud Consultant Certification, practical experience on a large global deployment is essential for this role and you will also have at least 4+ years working on large complex end user or client projects setting up Marketing Cloud to create marketing campaigns touching millions of customers

•Certified to Salesforce Marketing Cloud Email specialist and Marketing Cloud Admin as a minimum and evidence of progressing for further certification or Trailhead Super badges.

•Working knowledge of CSS and SSJS is desirable and understanding of setting up or running an IP Warmup and proven experience taking highly conceptual business needs and/or user stories and translate these into a solution that can be effectively implemented and experience in creation of and understanding of Data design and modelling

•Experience working with additional marketing automation solutions such as Braze, Adobe, Oracle, APIs, both REST and SOAP is very desirable

•Salesforce Certified Marketing Cloud Engagment Foundations. Salesforce Certified Agentforce Specialist Data 360 Consultant certification and Salesforce Certified Administrator certification.

Your security clearance

Baseline Personnel Security Standard (BPSS)

To be successfully appointed to this role you will need to undergo Baseline Personnel Security Standard checks.

There are no nationality or residency restrictions, although if you have resided outside of the UK within the last 3 years, further checks may be required.

There are other criteria and check required for BPSS, and throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.

What does ‘Get The Future You Want ‘ mean for you?

You will reimagine what’s possible: creating value for the world’s leading organisations through technology to build a sustainable, more inclusive future. You will work with a range of clients all with a unique set of business, technological and societal ambitions, which will make a real impact across the UK.

We realise a Total Reward package should be more than just compensation. At Capgemini we offer range of core and flexible benefits and have a Peer Recognition Portal called Applaud.

You will be joining one of the World’s Most Ethical Companies®, as recognised by Ethisphere® for 12 consecutive years. We live our values by making ethical business choices every day. Working ethically is at the centre of our culture at Capgemini, meaning you will be helping to create a future we can all be proud of.

Why you should consider Capgemini

Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you’ll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what’s possible. It’s why, together, we seek out opportunities that will transform the world’s leading businesses, and it’s how you’ll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you’ll build the skills you want. You’ll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.

About Capgemini

Capgemini is a global business and technology transformation partner, helping organisations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.

Get The Future You Want | www.capgemini.com