Field Recruiting Manager - East at Grocery Outlet
Grocery Outlet · Wayne, United States Of America · Onsite
- Senior
- Office in Wayne
About Grocery Outlet:
- Our Mission: Touching lives for the better
- Our Vision: Touching lives by being the first choice for bargain-minded consumers in the U.S.
- Our Values & Behaviors: Achievement, Diversity, Entrepreneurship, Family, Fun, Integrity & Service
About the team:
The Grocery Outlet Recruiting & Training team hires and develops Aspiring Operator Trainees (AOTs), the critical pipeline of Independent Store Owners. We combine rigorous sourcing, assessment, and training to ensure candidates are well prepared for the realities of store ownership. Our team collaborates closely to deliver best-in-class recruitment, while keeping our culture of fun, continuous improvement, and entrepreneurial spirit at the center.
About the role:
As the Field Recruiting Manager, East, you will lead and coach a team of recruiters across the eastern region. This role is responsible for delivering approximately 25-35 Independent Operator (IO) placements per year through a combination of regional leadership, candidate development, and direct recruiting engagement.
This is a player-coach role: you’ll balance people leadership with hands-on recruiting to ensure each recruiter is meeting goals while maintaining your own active pipeline. The East Recruiting Manager partners closely with Field Operations, Training, and Real Estate to align talent forecasts with new-store openings and operator attrition. You’ll use data to drive performance, forecast needs, and ensure an exceptional candidate experience at every stage.
This position reports to the Director, AOT Recruiting.
Responsibilities Include:
Leadership & Team Development
- Lead, coach, and develop a team of recruiters across the East region to achieve placement, pipeline, and lead-conversion goals.
- Conduct weekly pipeline and performance reviews, set clear expectations, and provide coaching focused on quality, efficiency, and follow-through.
- Foster a collaborative and accountable team culture rooted in Grocery Outlet’s values.
Recruiting Execution (Player-Coach)
- Personally manage a select number of AOT candidates through all stages: from initial screening to final placement.
- Oversee candidate sourcing, screening, assessments, and interviews, ensuring consistent application of selection criteria.
- Manage CRM activity and data accuracy across all candidate stages, ensuring full visibility into funnel health
Operational Excellence & Data
- Monitor regional recruiting KPIs, including lead volume, conversion, time to close, and AOT success.
- Partner with marketing and sourcing functions to evaluate lead quality and optimize regional marketing and referral efforts.
- Leverage Salesforce (CRM) for pipeline tracking, activity audits, and forecasting; ensure team adherence to reporting and process standards.
Cross-Functional Collaboration
- Partner with Training and Field Operations on candidate readiness, store visit scheduling, and operator selection.
- Collaborate with Real Estate and Operations to anticipate market expansion and align recruiting capacity to store timelines.
- Support the execution of national initiatives such as referral campaigns, system rollouts, and recruitment process improvements.
About the Pay:
- Base Salary Range: $98,000 – 115,000
- Competitive base salary and annual bonus potential
- 401(k) profit sharing
- Medical, dental, and vision coverage
- Paid time off and other benefits consistent with company policy
About You:
- 5+ years of experience in full-cycle recruiting, ideally within multi-site retail, franchise, or owner-operator models.
- 2+ years leading others, with proven ability to coach, develop, and manage performance.
- Demonstrated success managing high-volume, relationship-driven pipelines with measurable results.
- Strong data literacy: able to analyze dashboards and translate insights into action.
- Experience using Salesforce or equivalent CRM/ATS systems.
- Excellent communication and interpersonal skills; builds trust across candidates, peers, and partners.
- Positive, self-motivated, and organized: able to balance strategic leadership with tactical execution.
