Supply Chain Programme Manager at Mountain Warehouse
Mountain Warehouse · London, United Kingdom · Hybrid
- Professional
- Office in London
Our Supply Chain Team is targeting transformation to support our eCommerce acceleration and growing retail estate. With warehousing in five countries, 300+ physical stores and a global sourcing operation, we run a high growth, international operation.
Joining our Supply Chain team, the successful candidate will have a hands-on role delivering the transformation by driving the processes and technology needed to achieve our ambition. As a Supply Chain Programme Manager, you will work closely with our internal teams, Supply Chain operations, and strategic global partners, translating business needs and requirements into a clear programme of change for delivery. You will play a critical role in ambitious projects such as deploying robotics, developing the use of AI and expand our global footprint.
We’re looking for a curious, innovative and analytical individual to build their career with us. This role is well-suited to a structured thinker who can balance a strategic business perspective with a detailed understanding of technology and business process flows. You will grow with us with the opportunity go in many different directions as we scale our ambition.
This is a fantastic opportunity to work in a hands-on role with real autonomy and responsibility in a rapidly growing business investing in growth and innovation.
Key Responsibilities
- Working closely with our Supply Chain team to understand and shape our strategic priorities across our global DC and logistics network.
- Using project management tools (e.g. Monday, Asana, Smartsheet) to manage timelines, risks, dependencies, and status reporting for all transformation initiatives
- Managing initiatives such as robotics deployment, ERP/WMS/TMS integrations, continuous improvement initiatives and DC network expansion
- Working closely with our 3PLs and operational teams to assure programme of change is deliverable and demonstrate ROI.
- Owning the Supply Chain governance and project management framework, ensuring consistency in planning, prioritisation, reporting, and decision-making across initiatives.
- Identifying priorities for process and technology improvements and advancement to achieve our strategic goals.
- Delivering actionable, analytical insights to spark new ideas and assess existing ones and presenting these to all levels of seniority
- Supporting cross-team project implementation over short and long timeframes
We would like to meet someone who is
- 3-5 years’ experience as a Business Analyst/Project Manager, ideally in a supply chain setting.
- Strong understanding of programme governance and PMO best practices.
- Proficiency in project management tools such as Monday, Asana, Smartsheet or MS Project.
- Experience working with a mix of stakeholders and building great relationships, including operational teams and developers.
- Knowledge of WMS/TMS systems, IT integration experience or automation technologies is a plus.
- Lean Six Sigma or Continuous Improvement experience desirable.
- Ambition to develop and grow and take on challenging projects that will make a real difference.
- Great communication skills, able to present detail clearly and concisely.
- Outstanding problem-solving capabilities, particularly contexts with loosely defined structure or scope.
Benefits
- Competitive salary and benefits package
- Hybrid working, 3 days in London based office & 2 working from home
- Holiday allowance
- 50% staff discount & 25% for family and friends
- Pension scheme
