Assistant Manager - Southampton at Parthian Climbing Ltd

Assistant Manager – Parthian Climbing Southampton

Parthian Climbing Southampton is looking for an energetic and people-focused Assistant Manager to join our team and support the continued growth of our centre and community.

Opened in spring 2021, our centre has already established a thriving local climbing scene, supported by a strong youth programme and a passionate customer base. We are now looking for a forward-thinking leader who can help drive our next stage of development—strengthening our community, expanding our customer offering, and continuing to deliver exceptional climbing experiences.

As Assistant Manager, you will work closely with the Centre Manager and wider management team to oversee day-to-day operations, grow the business, and uphold our high standards of customer service, safety, and team culture. You will lead and develop our passionate Duty Manager team, ensuring our centre remains a welcoming, inclusive, and exciting space where climbers of all abilities feel inspired and supported.

About the Centre

Our facility includes:

• Extensive bouldering, top-roping, lead climbing, and auto-belays
• A dedicated gym space and climbing-specific training area
• A busy café offering locally sourced food and drinks
• A retail area providing essential climbing equipment
• A vibrant events calendar including national competitions and in-house community events

Key Responsibilities

• Support the Centre Manager in daily operations and business growth
• Lead, motivate, and develop the Duty Manager team
• Drive exceptional customer experience and maintain a welcoming environment
  
• Manage commercial customer relationships, including schools and colleges
• Promote a culture of safety, teamwork, and positive engagement
• Maintain high operational standards across all centre areas

Essential Attributes

• Competent indoor lead climber
• Experience in climbing centre management
• Proven leadership experience in a multi-function environment
• Hands-on, proactive attitude and willingness to support all centre operations
• Strong understanding of the local climbing community and growth opportunities
• Demonstrated ability to develop new business and partnerships

Desirable Attributes

• Experience managing a team of 25+ and rota planning
• HR experience
• Climbing Wall Instructor qualification (CWI preferred)*
• Social media and content creation skills

Training support will be provided where needed.

Our Offer to the Assistant Manager

• Salary: £28,000–£32,000 per year
• Free climbing (of course!)
• Funded training and qualifications to support your success
• Flexible working week (full-time 40 hours)
• Fun and supportive working environment
• Industry-standard holidays and pension contributions
• Trade discounts on climbing equipment and clothing

Why Join Us?

Parthian centres are open every day from morning to late evening, and we’re looking for someone energetic, self-motivated, and enthusiastic about connecting people through climbing. As second in command, you will play a key role in centre profitability and long-term growth.

You’ll be supported by an experienced company leadership team and receive ongoing training and development to help you thrive and progress in your career.

Deadline for application Friday 21st November

Interviews week commencing 1st December

Position start date Jan 2026