Senior Manager Global Mobility, Immigration and Settlement at Fanshawe College
Fanshawe College · London, Canada · Hybrid
- Senior
- Office in London
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Working at Fanshawe College
Fanshawe College is committed to the principles of hybrid work and may offer this option to employees whose work can be performed in an alternate location, without adverse impact to the operations of the College, inclusive of our Student and Staff experience. Confirmation of hybrid work options available to you will be clarified upon hire and may be subject to change based on the duties required of your position. Successful candidates will be required to perform work within Ontario and must be available to work on campus, as required.
Posting Closing Date:
Campus Location:
London, ONDepartment:
INT1 International Recruitment & Market DevelopmentEmployment Group:
Pay Details:
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Remote Type:
HybridContract End Date:
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Job Description:
Position Summary:
Reporting to the Director International, the incumbent leads a cross-disciplinary team responsible for international student advising, student mobility, and integration and settlement programming. The Manager conceptualizes, implements, and evaluates programs and services to continually ensure safe arrival, growth of international exchange and mobility initiatives, and successful integration and retention of Fanshawe’s diverse international student body to the school and local community.
Working closely with the Director, and Managers within International, the Academic Schools, and Student Services, the incumbent is responsible for the development and implementation of inclusive and high quality direct student support services for all new and returning international students. This includes designing and implementing new programs and initiatives to meet the evolving needs of the international student body at Fanshawe, and to support the identification and growth of international exchange opportunities. The incumbent is responsible for the development of partnerships with other service departments and academic leaders within Fanshawe to ensure the needs of International Students are understood, and met.
The incumbent gathers and analyzes intelligence on matters related to international student retention and success, and makes recommendations on a wide-range of issues (housing and transportation, effective cultural responsively, internationalization approaches, study abroad safety), programming issues (Fanshawe Cares, Peer to Peer) and for planning new initiatives for student satisfaction.
The incumbent is also responsible for working collaboratively with multiple external stakeholders on strategies for addressing international student satisfaction, integration, and retention to the local community and labour market.
Duties and Responsibilities:
Leadership & Strategy
- Lead the Global Mobility, Immigration and Settlement team supporting safe arrivals, integration, and engagement
- Develop and monitor plans based on institutional goals, I-Graduate surveys, and IRCC policy updates
- Collaborate with Student Services and Academic Schools to enhance the overall international student experience
Mobility & Exchange
- Expand international mobility and exchange opportunities and participation rates
- Ensure a comprehensive risk management framework for global projects.
- Oversee marketing, communication, and project plans for mobility and partnership activities
Planning & Program Development
- Work with Institutional Research, Student Services, and IT to design data-informed solutions supporting international students from arrival to graduation.
- Advise on immigration policy impacts and student success trends; recommend interventions to support retention and employment outcomes.
- Represent Fanshawe in community partnerships and municipal initiatives to promote integration and retention.
College Internationalization
- Contribute to the Global Engagement Framework and related strategic plans.
- Monitor immigration trends and funding opportunities impacting international education.
- Collaborate with internal and external partners on student success, satisfaction, and retention strategies.
Administration & Compliance
- Oversee annual Fanshawe Cares plans and budgets.
- Ensure compliance with immigration documentation and study permit regulations.
- Track student outcomes and support strategic initiatives to improve graduation and career success
Qualifications:
- Post Secondary 4 year degree in Political Science, Internationalization, Adult Education, Educational Administration or a related discipline. Licensed as a Regulated International Student Immigration Advisor (RISIA) preferred
- Minimum 7 years management experience in an educational institution, working in an international context, in recruitment/partnership/business development, including at least one year of overseas work experience; proven ability to plan and achieve business goals
- Knowledge of the education sector in target markets including providers, academic issues, market trends, regulatory environment and networks of contacts
- Experience in a comparable position at an educational institution with responsibilities for a complex, high profile, and international program
- Accomplished leader with a focus on student success and a proven ability to identify and develop international services working cohesively with a wide range of internal and external stakeholders
- Strong interpersonal and communication skills for collaborating with staff and faculty as well as fostering student development with an ability to initiate independent collaborations with staff and faculty to enhance students’ learning experiences and sense of belonging
- Strong understanding and awareness of intercultural frameworks and theories as it relates to working and communicating with international students, staff and faculty
- Demonstrated problem solving and conflict resolution skills with the proven commitment to working effectively with cultural diversity issues, to put responses into context, manage outcomes, gain trust, respect and ensure acceptance
- Excellence in organizational skills and project management through multi-tasking, effective setting of priorities
- Extensive working knowledge and understanding of specialized international education services trends
- Strong decision-making and problem-solving skills to maximize use of human, fiscal & material assets by enhancing services/operations and access for international learners
- Experience with managing an interprofessional team of full time and part time staff/students. Proven leadership and administrative responsibility to direct teams, foster staff motivation and manage employee performance to implement operational plans
- Proven track record in creating/implementing success strategies to build dynamic partnerships focused on student success in a changing educational environment
- Good knowledge of internationalization and retention methodology and best practices
- Strong leadership and credibility with capacity to lead the on-campus international teams to move departmental strategies forward and achieve desired results
- Excellent communication and presentation skills to speak to diverse groups
- Demonstrated interpersonal, mediation, negotiation and conflict resolution skills; proven ability to facilitate consensus building among stakeholders/key groups within the College community
- Proficiency in research methodology, qualitative and quantitative analysis combined with computer skills to produce reports
- Ability to work as part of a diverse and complex team
Educational Credentials
While transcripts are not required for the interview, they are mandatory as a condition of employment.
Equity, Diversity and Inclusion
Fanshawe College is an equal opportunity employer. We are committed to equity, value diversity, and welcome applicants from diverse backgrounds.
Accommodation
Fanshawe College provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, the hiring manager and the recruiter leading the recruitment will work with the applicant to meet the job applicant’s accommodation needs. Accommodation requests per the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act can be emailed to: [email protected]
Land Acknowledgement
Fanshawe College would like to acknowledge and honour the Anishinaabe, Lotinuhsyuní and Lenape people of southwestern Ontario as the traditional owners and custodians of the lands and waterways where Fanshawe College is located.
We thank all applicants for their interest; however, only those chosen for an interview will be contacted.
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