Retail Store Manager at Goodwill Industries of Northeast Texas

Job Title: Retail Store Manager

Location: Sulphur Springs, TX

About Us: Goodwill Industries of Northeast Texas is dedicated to enhancing the quality of life for individuals and families through the power of work. We provide job training, employment placement services, and other community-based programs by selling donated clothing and household items in our retail stores.

Job Description: We are seeking a dynamic and experienced Retail Store Manager to lead our team and ensure the efficient operation of our retail store. The Retail Store Manager will be responsible for achieving sales goals, maintaining high standards of customer service, and managing store operations and staff.

Key Responsibilities:

• Oversee daily operations of the store, ensuring smooth and efficient functioning.
• Lead, motivate, and develop a team of sales associates and assistant managers.
• Ensure exceptional customer service and address customer inquiries and complaints.
• Achieve sales targets and maximize store profitability.
• Maintain visual merchandising standards and ensure the store is clean, well-organized, and visually appealing.
• Monitor inventory levels, conduct regular stock audits, and manage replenishment.
• Implement and enforce company policies and procedures.
• Train and develop staff to enhance their skills and performance.
• Handle administrative tasks, including scheduling, payroll, and reporting.
• Foster a positive and inclusive work environment.

Qualifications:

• A valid Driver's License is required.
• Proven experience as a Retail Store Manager or in a similar role.
• Strong leadership and team management skills.
• Excellent customer service and communication skills.
• Ability to meet sales targets and manage a budget.
• Strong organizational and problem-solving abilities.
• Proficiency in MS Office and retail management software.
• High school diploma or equivalent; a degree in Business Administration or a related field is a plus.

Benefits:

• Health, dental, vision, and company paid life insurance
• Paid time off and holidays
• 401K (eligible after one year of employment)
• Friendly and supportive work environment
• Employee discounts on store merchandise.
• The satisfaction of contributing to a meaningful cause
• Opportunities for professional development and career advancement.

Goodwill Industries of Northeast Texas is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

I understand this job description is not a binding employment contract. None of the provisions in this job description are contractual in nature. I further understand all employment with Goodwill Industries of Northeast Texas, Inc. is "at will" and my employment may be terminated at any time, with or without notice, for any or no reason by Goodwill Industries of Northeast Texas, Inc., or me.

I have read this job description and I understand all the duties and responsibilities of my job and agree to perform these duties and responsibilities in an effective manner. If applicable, I have informed the Human Resources Department in writing of any reasonable accommodations necessary to enable me to perform the tasks in my assigned work environment effectively and without difficulty. I also understand and agree that failure to perform my duties and responsibilities effectively will result in my demotion and wage reduction and/or termination. I further acknowledge that I have received a copy of this job description for my personal records.