Coordinator Release of Information (Temporary/PRN) - Faculty Practice Plan (FPP) at Washington University in St. Louis

Scheduled Hours

0

Position Summary

As custodian of medical records and itemized statements, manages all clinical record and itemized statement activities and functions in accordance with governing rules and regulations and University/department policies.

Job Description

Primary Duties & Responsibilities:

• Oversees all attorney and third-party requests for medical records and itemized statements, including verification of compliance with state, federal and HIPAA laws and regulations. Coordinates entering the request into the Release module in Epic, sending the records in the form and format requested and following all HIPAA, HIM and HIRS policies and procedures regarding release of information.
• Functions as Records Custodian of the Washington University Health Information Management department regarding attestation of medical records and itemized statements. Conducts the review of all medical records and itemized statement requests requiring an affidavit and the execution of the affidavit as Record Custodian on behalf of Washington University.
• Analyzes and interprets legal documents such as Legal Guardianship, Advanced Directives, etc. Evaluates the documents for validity and identify appropriate Epic actions within the patient’s medical record.
• Facilitates general office coverage including answering phones, opening and sorting mail, email and responding to questions regarding medical records and itemized statements from internal and external customers.
• Prepares medical records and itemized statements for the Washington University Legal and Risk Management departments to help facilitate any investigations or ongoing cases.
• Conducts quality audits on the ROI vendor and other Washington University employees that process medical records and itemized statements to ensure accuracy of the disclosure.
• Coordinates the release of information of medical records and itemized statements pursuant to legal requests for records including Subpoena Duces Tecum and Court Orders. Appears as necessary for subpoenas and depositions.
• Collaborates with clinical faculty/staff and department/division administration to follow-up on incomplete or unsigned documentation and patient requests for amendment of records.
• Records and deposits checks received as payment for requests for records and itemized statements via ATM and Cash Pro.
• Arranges the retrieval of inactive charts located at off-site storage with clinical departments.
• Serves as the Release of Information representative at clinical and interdepartmental meetings. Prepares presentations as needed.

Working Conditions:
Job Location/Working Conditions:

• Normal office environment.

Physical Effort:

• Typically sitting at desk or table.
• Repetitive wrist, hand or finger movement.

Equipment:

• Office equipment.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

High school diploma or equivalent high school certification or combination of education and/or experience.

Certifications:

No specific certification is required for this position.

Work Experience:

Relevant Experience (3 Years)

Skills:

Not Applicable

Driver's License:

A driver's license is not required for this position.

More About This Job

This is a temporary position with estimated hours as follows:

Nov/Dec 2025 – March 2026:  15-20 hours weekly

March 2026 – May 2026:  40 hours weekly

Preferred Qualifications

Education:

Bachelor's degree

Certifications:

Registered Health Information Technician (RHIT) - American Health Information Management Association (AHIMA)

Work Experience:

No additional work experience unless stated elsewhere in the job posting.

Skills:

Communication, Confidential Data Handling, Critical Thinking, Epic EHR, Health Information Management, Health Information Technology (HIT), Health Insurance Portability & Accountability Act (HIPAA), HITECH Act, Medical Billing, Medical Records Management, Medical Terminology, Microsoft Products, Multitasking, Regulatory Compliance, Subpoenas, Time Management, Working Independently

Grade

G07-H

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email [email protected] or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment – fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply. Apply Now