Front Office at Family Medical Center of Hastings

Description

SUMMARY OF POSITION

Part-Time, 12PM-5PM, Monday- Friday 

The Front Office Receptionist serves as the first point of contact for patients in a medical clinic. This role ensures a professional, welcoming environment while managing front office operations, supporting administrative tasks, and maintaining smooth workflow in a fast-paced healthcare setting.
 

ESSENTIAL DUTIES AND RESPONSIBILITIES 

· Greet patients and visitors warmly upon arrival.

· Answer, screen, and forward phone calls professionally.

· Register patients, complete check-in/check-out procedures, and verify insurance information.

· Schedule and coordinate patient appointments, including referrals to other facilities when needed.

· Maintain accurate patient records in the electronic medical record (EMR) system.

· Handle patient inquiries and resolve issues efficiently.

· Perform other administrative duties as assigned to support clinic operations.

SKILLS

· Strong verbal and written communication skills.

· Ability to manage sensitive patient information with discretion and confidentiality (HIPAA compliance).

· Attention to detail and strong organizational skills.

· Ability to multitask and work in a fast-paced healthcare environment.

· Professional, friendly, and patient-focused demeanor.

Requirements

QUALIFICATIONS

Minimum education:  High School Diploma/GED 

Preferred:  Two-year experience as medical receptionist

Bilingual Skills Preferred; Compensation Available