Principle Portfolio Partner at INTEGRIS Health

• In partnership with Strategic Enterprise Solutions leaders, develop a comprehensive system of processes to support a high functioning department; aligning people, process, and technology that integrate hospital and ambulatory care coordination 
• Drive initiatives to improve Hospital and Clinic operations, with a focus on access, patient throughput, and overall operational efficiencies
• Ability to support several projects at one time
• Completes projects according to the parameters, timelines and budget discussed and agreed on by senior management, providing updates and discussing important project variables on a continuous basis.
• Manages and coordinates health system wide efforts to ensure performance improvement programs are developed and managed using data driven focus that sets priorities for improvements aligned to ongoing strategic imperatives
• Utilizes SME knowledge of operations and performance improvement to serve as a facilitator of hospital operational improvements, and change management
• Manage multi-work stream programs to timeline, scope, budget across the larger system  
• Collaborate, communicate, and coordinate with clinical and operational program leaders, executive leadership, sponsors to ensure that the programs vision, strategic goals, and needs are being met
• Leads committees to ensure senior leaders stay informed and are engaged in strategic decision making
• Serves as a change agent, assisting leaders and caregivers to assimilate change in performance processes 
• Guides others in making decisions and can coordinate, motivate and create an atmosphere where a team can successfully exchange ideas. 
• Prepares and facilitates meetings including discovery sessions, collaborative design sessions, training, and project retrospectives
• Has strong writing skills and creates playbooks, tip sheets, newsletters, and other communications to support projects, change management and go-lives
• Strong critical thinking and problem-solving skills and will respond to unfamiliar, undefined, and unstable situations by using analytical tools and rules to determine root cause and resolve a broad range of application problems
• Assist in the development of comprehensive power bi dashboards and tracks outcomes 
• Second Tier of leadership support for SES team and mentors new caregivers. 
• Other duties as assigned 

Leadership Responsibilities:

• Developing and implementing policies and procedures, coordinating activities, coordinating A3s
• Trains New Hires On Processes
• Provides guidance, coaching and professional development to direct reports
• Advises and coaches lower tier SES team members
• Manages relationships with sr. business leaders and clinical caregivers to provide regular updates on progress, identification of barriers and risks, recommends a path forward and influences alignment on key solutions. 
• Leveraging subject matter expertise, identifies clinical process standardization opportunities and leads the implementation of the subsequent best practices 
• Organization and delegation skills to break large projects down into milestones and assign tasks best suited to team members
• Partners with executive leadership at the corporate and local level to develop, design and implement comprehensive care progression solutions; ensuring key milestones and dependencies are managed 

• 4+ years of healthcare operations experience required 
• 1+ years of experience in a leadership role within a health organization preferred
• Master of Healthcare Administration or Master of Business Administration required  
• Project management certifications preferred
• Lean or Lean Six Sigma certifications preferred 
• Ability to analyze and interpret financial and other data/ general intuition for business
• Excellent interpersonal skills necessary; ability to interact with a wide range of staff and hospital personnel in a professional manner; customer service skills must be strong, genuine and noticeable
• Ability to plan, prioritize, and achieve effective time management
• Ability to work under pressure and meet established goals and objectives
• Public speaking and writing skills a must
• Intermediate to advanced knowledge and experience in Microsoft Excel and PowerPoint.