- Professional
- Office in Jersey City
Role Overview
We’re seeking someone with broad technical knowledge across hardware, software, networking, and operating systems. You’ll need excellent troubleshooting skills, attention to detail, and a proactive mindset to anticipate and solve IT issues before they become critical.
Key Responsibilities
• Configure workstations and peripherals (computers, routers, printers, etc.).
• Install, manage, and support VoIP systems, company mobile devices, and phones.
• Perform regular inspections, maintenance, and repairs of computer hardware.
• Support network operations (especially for operational systems, e.g. warehouse setups).
• Manage IT inventory: order parts, track cost efficiency, and maintain stock levels.
• Install and configure software and systems following company standards and policies.
• Develop and maintain local area networks for optimal performance and security.
• Ensure data privacy and network security protocols are adhered to.
• Provide training and support to end users on new systems and software.
• Plan and execute scheduled system upgrades and maintenance activities.
• Troubleshoot hardware and software issues; repair or replace components as needed.
• Maintain accurate documentation of updates, repairs, and maintenance tasks.
• Monitor equipment levels and order supplies before shortages occur.
Qualifications
• Proven experience in a similar IT support or technician role.
• Strong problem-solving, diagnostic, and troubleshooting abilities.
• Excellent communication, organization, and time-management skills.
• Deep knowledge of computer systems, networking, and cybersecurity fundamentals.
• Experience with data privacy and protection best practices.
• Certifications such as CompTIA A+, Microsoft Certified IT Professional, or equivalent are a plus.
What We Offer
• Competitive compensation and benefits.
• Company contributions toward health coverage for you and your family, with plan options.
• Incremental paid time off (PTO) based on tenure.
• Paid holidays.
• Modern, open-concept workspaces that promote collaboration.
• Employee discounts on company products.
• Support for commuting via benefit contributions.
If you’re ready to drive impact in a fast-paced, forward-thinking environment, we’d love to have you on our team!
Apply Now