Operations Manager - (Overnight Relief) at Hyatt Hotels Corporation

%3Cdiv%3E%3Ctable class=%22MsoNormalTable%22 style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);border-collapse:collapse;box-sizing:border-box;color:rgb(40, 40, 40);font-family:%27Open Sans%27, -apple-system, BlinkMacSystemFont, %27Segoe UI%27, Roboto, %27Helvetica Neue%27, Arial, sans-serif, %27Apple Color Emoji%27, %27Segoe UI Emoji%27, %27Segoe UI Symbol%27;font-size:16px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:left;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22 border=%220%22 cellspacing=%220%22 cellpadding=%220%22%3E%3Ctbody style=%22box-sizing:border-box;%22%3E%3Ctr style=%22box-sizing:border-box;%22%3E%3Ctd style=%22box-sizing:border-box;vertical-align:bottom;%22%3E%3Cp class=%22%22 style=%22box-sizing:border-box;margin-bottom:1rem;margin-top:0px;%22%3E%3Cspan style=%22font-family:Arial;%22%3E%3Cspan style=%22box-sizing:border-box;%22%3EThis position shall strive to provide exceptional service to both internal and external guests at all times. They will be responsible for oversight of the Front Office and Housekeeping divisions. This position will report directly to the Director of Operations%3C/span%3E%3C/span%3E%3C/p%3E%3C/td%3E%3C/tr%3E%3Ctr style=%22box-sizing:border-box;%22%3E%3Ctd style=%22box-sizing:border-box;vertical-align:bottom;%22%3E%3Cp class=%22%22 style=%22box-sizing:border-box;margin-bottom:1rem;margin-top:0px;%22%3E%3Cspan style=%22font-family:Arial;%22%3E%3Cspan style=%22box-sizing:border-box;%22%3EThis position will be expected to work two overnight relief shifts in the front office.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22%22 style=%22box-sizing:border-box;margin-bottom:1rem;margin-top:0px;%22%3E%3Cspan style=%22font-family:Arial;%22%3E%3Cb style=%22box-sizing:border-box;font-weight:bolder;%22%3E%3Cspan style=%22box-sizing:border-box;%22%3E%3Cstrong%3E%3Cu style=%22box-sizing:border-box;%22%3EEssential Functions:%3C/u%3E%3C/strong%3E%3C/span%3E%3C/b%3E%3C/span%3E%3C/p%3E%3C/td%3E%3C/tr%3E%3C/tbody%3E%3C/table%3E%3Cp class=%22%22 style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);box-sizing:border-box;color:rgb(40, 40, 40);font-family:%27Open Sans%27, -apple-system, BlinkMacSystemFont, %27Segoe UI%27, Roboto, %27Helvetica Neue%27, Arial, sans-serif, %27Apple Color Emoji%27, %27Segoe UI Emoji%27, %27Segoe UI Symbol%27;font-size:16px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin-bottom:1rem;margin-top:0px;orphans:2;text-align:left;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3E%26nbsp;%3C/p%3E%3Ctable class=%22MsoNormalTable%22 style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);border-collapse:collapse;box-sizing:border-box;color:rgb(40, 40, 40);font-family:%27Open Sans%27, -apple-system, BlinkMacSystemFont, %27Segoe UI%27, Roboto, %27Helvetica Neue%27, Arial, sans-serif, %27Apple Color Emoji%27, %27Segoe UI Emoji%27, %27Segoe UI Symbol%27;font-size:16px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:left;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22 border=%220%22 cellspacing=%220%22 cellpadding=%220%22%3E%3Ctbody style=%22box-sizing:border-box;%22%3E%3Ctr style=%22box-sizing:border-box;%22%3E%3Ctd style=%22box-sizing:border-box;vertical-align:bottom;%22%3E%3Cul style=%22box-sizing:border-box;margin-bottom:1rem;margin-top:0px;%22 type=%22disc%22%3E%3Cli class=%22%22 style=%22box-sizing:border-box;%22%3E%3Cspan style=%22box-sizing:border-box;%22%3EInstills a calm, organized approach when interacting in stressful situations%3C/span%3E%3C/li%3E%3Cli class=%22%22 style=%22box-sizing:border-box;%22%3E%3Cspan style=%22box-sizing:border-box;%22%3EApproach internal and external guest opportunities with a sense of heartfelt care and urgency; provide prompt follow-up to ensure 100% guest satisfaction%3C/span%3E%3C/li%3E%3Cli class=%22%22 style=%22box-sizing:border-box;%22%3E%3Cspan style=%22box-sizing:border-box;%22%3EEnsure that sufficient staffing is present to meet the daily business demands%3C/span%3E%3C/li%3E%3Cli class=%22%22 style=%22box-sizing:border-box;%22%3E%3Cspan style=%22box-sizing:border-box;%22%3EMaintain confidentiality of guest information and follow proper protocol to secure and protect pertinent data%3C/span%3E%3C/li%3E%3Cli class=%22%22 style=%22box-sizing:border-box;%22%3E%3Cspan style=%22box-sizing:border-box;%22%3EFoster and maintain strong, positive relationships with team members across all departments through communication and regular face-to-face interaction%3C/span%3E%3C/li%3E%3C/ul%3E%3C/td%3E%3C/tr%3E%3C/tbody%3E%3C/table%3E%3C/div%3E%3Cdiv%3E%3Cspan style=%22font-family:Tahoma;%22%3E%3Cstrong%3EThis is not your typical career opportunity.%26nbsp; This is the Hyatt Touch.%3C/strong%3E%3C/span%3E%3C/div%3E%3Cdiv%3E%26nbsp;%3C/div%3E%3Cdiv%3E%3Cdiv%3E%26nbsp;%3C/div%3E%3Cdiv%3E%3Cstrong%3ESalary range for this position is %2470,000 to %2475,000 depending on experience.%3C/strong%3E%3C/div%3E%3Cdiv%3E%26nbsp;%3C/div%3E%3Cdiv%3E%3Cspan style=%22color:black;font-family:Calibri, sans-serif;font-size:11pt;%22%3E%3Cb style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:Tahoma, sans-serif;font-size:16px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;letter-spacing:normal;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Ci%3E%3Cstrong%3EAll qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.%3C/strong%3E%3C/i%3E%3C/b%3E%3C/span%3E%3C/div%3E%3Cdiv%3E%26nbsp;%3C/div%3E%3C/div%3E

• Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic background
• With opening hotels, previous hotel pre-opening experience preferred
• Service oriented style with professional presentations skills
• At least 2 years progressive management experience 
• Hotel/Hospitality degree an asset
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
• Clear concise written and verbal communication skills in English
• Must be proficient in Microsoft Word and Excel
• Must have excellent organizational, interpersonal and administrative skills

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