Revenues Officer at London Borough of Lewisham

We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.

Introduction

Are you ready to take on a role where your decisions directly impact the community? As a Revenues Officer, you’ll be at the heart of Lewisham’s efforts to deliver fair, efficient, and responsive revenue services ensuring every pound counts and every resident is supported.

Do you have expert knowledge of revenue legislation? Do you have experience in a revenues environment? Do you have excellent communication and customer service skills? Do you have strong organisational and analytical abilities?

What’s the role?

Join our Revenues team and play a vital role in delivering fair and effective Council Tax collection across the borough. As a Revenues Officer within the Corporate Debt team administering from summons through to committal, you’ll manage complex cases, represent the Council in court, and ensure accurate and timely recovery of outstanding debts. You’ll work closely with customers, enforcement agents, and legal bodies to uphold statutory responsibilities and maximise income. This is a dynamic role for someone with strong legislative knowledge and experience, excellent communication skills, and a commitment to public service.

We have x3 full time (35 hours) 12-month fixed term roles available.

What’s in it for you?

Excellent training and development opportunities, plus a range of benefits including:

• Generous holiday allowance
• Local Government Pension scheme
• Flexible working and family friendly policies
• Season ticket and bicycle loans
• A range of staff discounts including local subsidised gym memberships
• Supportive staff networks

What we’re looking for

You are someone who thrives in a fast-paced, customer-focused environment and brings a sharp eye for detail. You’re confident navigating complex situations and can communicate clearly and professionally with a wide range of people. You enjoy problem-solving, take ownership of your work, and are motivated by making a difference in your community. If you’re proactive, resilient, and ready to grow your expertise in local government finance—this role is for you.

Location

The job is primarily based in Laurence House, Catford, London SE6 4RU but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis.

Special conditions

• The role will involve court attendance and working with external enforcement and legal bodies.
• Candidates must comply with the Council’s dress code and meet standard physical requirements, including an eye test.
• The job is subject to a basic DBS disclosure check
• This role is a fixed term contract for 12 months

The recruitment process is anonymous and we don’t accept CV’s.

Applicant handbook - please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed.

To arrange an informal discussion about this job, please email [email protected]

Please click here to view the Job Description and Person Specification

Salary

£40,404 - £41,637 per annum (SO1)

N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof.

Diversity

Lewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at www.gov.uk/access-to-work/apply

The Council has a dedicated employment support service, Lewisham Works, which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email [email protected] and an advisor will be in touch with you.

The Council reserves the right to close adverts early if there is a large response.

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