Sales Coordinator at Cunningham Restaurant Group

Since 1997, Mike Cunningham, owner of Cunningham Restaurant Group (CRG), has created an array of unforgettable dining experiences for guests. From its humble beginnings in Brownsburg, Indiana to a growing tri-state restaurant group, CRG represents a steady beat of expansion and innovation fueled by a commitment to community impact. Our vision is reflected in forty restaurants…eighteen concepts… and sustainable, consistent growth.

Job Overview: As a Host, you are the first point of contact for our guests and play a crucial role in providing exceptional customer service. Your warm and welcoming demeanor sets the tone for the dining experience, and your organizational skills help ensure efficient seating and guest satisfaction.

Key Responsibilities:

• Sales Development & Client Acquisition

  • Drive event sales by proactively sourcing new leads, building relationships, and identifying opportunities within target markets.

  • Collaborate with the Sales Manager to develop and execute strategies that meet or exceed monthly and annual sales goals.

  • Respond to inquiries promptly, prepare proposals, and tailor sales presentations to meet client needs and showcase venue capabilities.

• Client Relationship Management

  • Serve as the primary point of contact for clients throughout the sales process, ensuring clear communication and a seamless transition from inquiry to event execution.

  • Maintain strong relationships with repeat and high-profile clients, fostering loyalty and encouraging referrals.

  • Conduct follow-ups post-event to gather feedback, identify upselling opportunities, and reinforce long-term partnerships.

• Contracting & Revenue Optimization

  • Prepare detailed event proposals and contracts, ensuring accuracy in pricing, menus, timelines, and logistics.

  • Maximize revenue through strategic upselling of enhancements such as menu upgrades, décor packages, and beverage offerings.

  • Monitor financial performance of booked events to ensure profitability and alignment with departmental targets.

• Collaboration & Communication

  • Work closely with the operations and culinary teams to confirm event details, ensuring all departments are aligned with client expectations.

  • Communicate effectively with internal stakeholders to guarantee smooth handoffs between sales and event execution.

  • Represent the company professionally at networking events, site tours, and client meetings.

• Market Awareness & Business Growth

  • Stay informed about industry trends, competitor offerings, and market opportunities to strategically position the venue and enhance sales performance.

  • Contribute creative ideas for promotions, partnerships, and seasonal sales campaigns.

  • Utilize CRM systems to manage pipelines, track performance, and report on sales activities.

• Success Metrics

  • Achievement of sales and revenue goals.

  • Growth in repeat and referral business.

  • Positive client feedback and increased event profitability.

Qualifications:

• Excellent customer service and communication skills.

• Friendly and outgoing personality with a positive attitude.

• Strong organizational and multitasking abilities.

• Ability to remain calm and professional in high-pressure situations.

• Familiarity with reservation systems or software is a plus.

• Previous sales or event experience is preferred but not required; training will be provided.

Physical Requirements:

• Ability to stand, walk, and move around the restaurant for extended periods.

• Occasionally lift and carry items up to 30 pounds.

• Flexibility to work evenings, weekends, and holidays.

We offer competitive compensation, a welcoming team environment, and opportunities for growth within our restaurant. If you are a hospitality-focused individual who enjoys creating a positive first impression and ensuring an exceptional guest experience, we encourage you to apply. Join our team and be an integral part of delivering memorable dining experiences to our guests!

At Cunningham Restaurant Group, we embrace diversity and uphold equal opportunities for all. Our commitment to fairness and inclusivity reflects our core values of Connection, Honesty, Ownership, Respect, Fairness, Kindness, and Opportunity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Please join us in fostering an environment where everyone is valued and respected.