Property Damage Appraisal Manager at Core Specialty Insurance (Corespecialtyinsurance)
Core Specialty Insurance (Corespecialtyinsurance) · Dallas, United States Of America · Hybrid
- Senior
- Office in Dallas
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A multi-state commercial insurance carrier is seeking a qualified Appraiser Manager to join our Dallas, TX claims office. This leadership role is responsible for supervising a team of property damage appraisers, ensuring accurate vehicle damage assessments, and maintaining high standards of customer service and operational efficiency. The ideal candidate will bring deep technical expertise, strong leadership skills, and a passion for mentoring others.
Key Accountabilities/Deliverables:
- Lead and mentor a team of property damage appraisers, providing technical guidance and performance feedback.
- Review and approve repair estimates and valuations to ensure accuracy and compliance.
- Conduct audits and quality reviews to identify training needs and uphold appraisal standards.
- Collaborate with Claims Examiners and other departments to resolve disputes and streamline processes.
- Develop and implement best practices for damage assessment and customer service delivery.
- Serve as a technical expert on vehicle damage, repair procedures, and estimating software.
- Handle escalated customer inquiries with professionalism and empathy.
- Stay current on industry trends, repair technologies, and regulatory changes.
Technical Knowledge and Understanding:
- Extensive experience in auto collision repair, damage estimating, and insurance appraisal.
- Strong leadership and team development capabilities.
- Proficiency in CCC One, Audatex, and Mitchell estimating platforms.
- Excellent communication, decision-making, and multitasking skills.
- Accountability and Resourcefulness
- Preferred: Motor Vehicle Physical Damage Appraiser License, I-CAR Platinum Certification
Experience:
- Minimum of 7 years of related auto damage appraisal experience
- 2 years in a supervisory or leadership role within claims or appraisal operations is preferred
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa for this position.
#LI-Hybrid
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At Core Specialty, you will receive a competitive salary and opportunities for professional development and advancement. We offer medical, dental, vision, and life insurances; short and long-term disability; a Company-match of 100% of a 6% contribution 401(k) plan; an Employee Assistance Plan; Health Savings Account, Flexible Spending Account, Health Reimbursement Account, and a wellness program
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